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12

June

Consumer Engagement Manager

Barwon Health - Geelong, VIC

Health, Medical & Pharmaceutical
Source: uWorkin

JOB DESCRIPTION


  • Centrally located at University Hospital Geelong – close to CBD & waterfront

  • Excellent opportunity to advance your leadership skills and experience

  • Temporary Part Time – 64 hours per fortnight (Parental Leave Relief)


About the facility 


Barwon Health's Safety and Quality unit provides support to the organisation in the areas of accreditation, incident and complaint management, clinical audit, risk management, policy and procedure management, medico-legal services and Consumer Centred Care.


About the role 


The Consumer Engagement Manager promotes partnering with consumers, health literacy, and consumer experience across Barwon Health. As the successful candidate you will support the work of the WISE (Written Information Simply Explained) program and be responsible for recruiting, training and developing Consumer Advisors. The Consumer Engagement Manager supports implementation of organisational initiatives to improve and ensure excellence in customer service as well as participating in Barwon Health committees, forums and group consultations. You will also provide input into Barwon Health’s policies, programs and services from a consumer perspective.


About the culture


We are a very friendly team that work closely together and support each other in all aspects of their roles, with a focus on excellent customer service. No day is the same; we are a team that embrace's change and are always looking for innovative ideas to improve our team and the organisation.


Barwon Health staff benefits



  • Flexible working arrangements

  • Professional development

  • Access to employee wellness facility

  • Salary packaging

  • Social club

  • Doorstep to the Great Ocean Road, Bellarine Peninsula and the Surf Coast


Diversity and Inclusion


At Barwon Health we are committed to a diverse and inclusive workforce where we value each person’s uniqueness. We embrace diverse life experiences and the perspectives of our people, whilst providing high-quality health care to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.


At Barwon Health we are committed to providing positive employment opportunities for Aboriginal and Torres Strait Islander people and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background.


We at Barwon Health strongly encourage people with disability and diverse backgrounds to apply for our roles.


If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at talent.acquisition@barwonhealth.org.au noting your preferred method of communication and contact details and a member of the team will be in touch.


We Barwon Health are proud to be Totally Smoke Free.


#Melbourne, Victoria

Geelong, VIC

Health, Medical & Pharmaceutical




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