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June

Medical Receptionist

Tristar Medical Group - Mount Gambier, SA

Health, Medical & Pharmaceutical
Source: uWorkin

JOB DESCRIPTION

•Answer telephone calls and action promptly and courteously.

 •Greet and correctly identify patients upon arrival in alignment with RACGP standards and Tristar policy and procedure.

 •Manage waiting room by informing patients of any delays and notify doctors of any issues developing within the waiting room.

 •Advise patients of credit and billing policies as well as process payments including the issuing of invoices and receipts.

•Ensure the accuracy of billing and electronic submission of batches throughout the day.

•Other financial responsibilities if required are to maintain petty cash records, prepare banking and reconciliation statements and follow up outstanding debts as directed by the Finance department

•Liaise with internal departments and external agencies such as pathology, specialists, repairs and maintenance personnel and follow up on any of their outstanding requests or requirements. 

•Liaise with Doctors daily regarding paperwork and follow-up any issues arising from documents in their in-trays.

•Prepare and action lists of patients to be recalled with significant investigation results (including reminders) according to clinic policy and procedure.

•Manage daily incoming and outgoing mail, email and faxes.

•Complete daily check lists before ending each shift.

•Complete and submit incident reports immediately as required and occurs.

Mount Gambier, SA

Health, Medical & Pharmaceutical




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