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Psychiatric Triage Clinician

Monash Health - Melbourne, VIC

Health, Medical & Pharmaceutical
Source: uWorkin


Acknowledging the vital role they play in providing healthcare to our community, Monash Health proudly supports the WHO 2021 International Year of Health and Care Workers.

About Monash Health

Monash Health is Victoria’s largest public health service. We are proud to provide healthcare to one quarter of Melbourne’s population, across the entire life-span from newborn and children, to adults, the elderly, their families and carers. More than 18,000 employees work at over 40 care locations across south eastern Melbourne, including Monash Medical Centre, Monash Children’s Hospital, Moorabbin Hospital, Dandenong Hospital, Casey Hospital, Kingston Centre, Cranbourne Centre, and an extensive network of rehabilitation, aged care, community health and mental health facilities.

About the Service

Psychiatric Triage Service (PTS) is the pathway for clients with mental health issues into the Monash Health’s Mental Health Program. The Psychiatric Triage provides advice and support to clients, to further determine the next appropriate course of action. Based at our Endeavour Hills centre, and working as part of a supportive team, you will take calls from all age groups, covering the Casey, Cardinia and City of Greater Dandenong areas.

About You

Bringing your specialist knowledge, skills and experience in the assessment and short term treatment/support of mental illness, you will have the ability to quickly and autonomously assess and review risk, complete a mental state assessment and determine the best response for the client in a timely manner. You will triage as appropriate to Mental Health response, referral to GP, mobilisation to 000 or advice.

Knowledge of the Mental Health Act 2014 is essential.

To be successful in this role you must have good communication skills, a high level of attention to detail, and the ability to accurately record information in a timely manner. In this permanent role, your flexible availability is key to being rostered across all shifts, 7 days per week (Monday to Sunday). Initially you will work day and afternoon, eventually expanding to being rostered night shift as well.

We can consider 0.6 EFT (three days per week) up to full time is available. 

You are enthusiastic and motivated and demonstrate excellent communication and interpersonal skills. You are willing to commit to teamwork and ongoing professional development that align with Monash Health values and vision. You are dedicated to safe best practice and quality care and you are an advocate of Monash Health’s Strategic Guiding Principles.

What you need:

  • Current registration with AHPRA (Nursing and Occupational Therapy)

  • Qualifications as outlined in the position description

  • Substantial experience in community-based assessment of acute and chronically mentally ill people and of people with a range of mental disorders

  • Advanced computer literacy skills with CMI, Electronic Medical Records, Microsoft Word and Excel

How to Apply

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Applications will only be accepted via the Monash Health online Mercury System only. Email applications will not be considered.

Existing Monash Health Employees should apply using your Monash Health employee account. For any queries contact Recruitment Services on 92652776.

Offers of employment can only be made once all required probity checks have been completed. These include:

  • reference checks;

  • a clear Police Check conducted within the last three months;

  • a current Victorian Employee Working with Children’s Check (or proof of payment for same);and

  • proof of immunisation.

As part of our selection process, you may be invited by email to participate in an on-camera video interview.

Melbourne, VIC

Health, Medical & Pharmaceutical


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