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Supporting Independence Claims Specialist

EML (Employers Mutual Limited) - Adelaide, SA

Health, Medical & Pharmaceutical
Source: uWorkin


  • Take the lead on influencing and driving return to work outcomes
  • Monday to Friday role with work from home flexibility for up to 3 days
  • Ongoing training and development support to help you grow your career


A unique and exciting ongoing opportunity as a Claims Specialist has become available in our Supporting Independence team. You will be responsible for providing industry leading claims service and support. You will work collaboratively with people who have a serious injury claim, their family and their supporting medical providers to achieve their goals. These goals will optimise quality of life and return to work outcomes.

Your Responsibilities
  • Provide advice to stakeholders such as people who have a serious injury claim, employers, medical providers and activities of daily living providers to optimise independence
  • Collaborate with internal and external technical support experts to deliver evidence based service
  • Facilitate targeted and timely access to required services to support achievement of identified goals
  • Ensure case management is in accordance with SA legislation and compliance guidelines

About You
  • Have a genuine passion to work with people and deliver support within a legislative framework
  • Possess a high attention to detail, organisation and time management
  • A demonstrated ability to negotiate and influence a variety of stakeholders, whilst showing empathy and understanding
  • Previous claims/personal injury and/or disability management experience working within a legislative framework is desirable, not essential
  • A demonstrated ability to manage and prioritise competing demands

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return to work journey. We continue to experience ongoing growth and now have over 2,600 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

What We Offer

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you’ll be part of a culture that celebrates diversity and inclusion. We’re committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

  • A vibrant, collaborative innovative team culture
  • Great work/life balance and flexibility with opportunity to WFH up to 3 days a week.
  • A corporate wellbeing program with discounted health insurance and gym membership
  • Access to discounts at over 350 retailers through our RewardsHub program
  • Entitlement to an annual tenure and performance-based recognition reward
  • Comprehensive learning and development support
  • Companywide events to celebrate success
  • Quarterly Reward and Recognition Awards
  • 17.5% annual leave loading

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this is of interest to you, please apply now or for more information/confidential conversation please contact Jo Aitken on J.Aitken@eml.com.au .

Adelaide, SA

Health, Medical & Pharmaceutical


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