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Customer Service | Allocations | Career Change

PeopleIN - Melbourne, VIC

Health, Medical & Pharmaceutical
Source: uWorkin


VNS Nursing Agency is a well-known and respected Nursing Agency supplying staff to hospitals and facilities across Melbourne and Regional Victoria.

If you are a high performer who is successful in what you do, and you thrive in a fast paced environment, this could be the opportunity for you.

We are seeking an experienced customer service superstar to join our friendly Allocations Team.

Your responsibilities
This is a permanent position. Our hours of operation are 5:00am – 11:00pm, 365 days a year and you will be required to work on a rolling roster; inclusive of weekdays, weekend and public holidays.

Your responsibilities will include:

  • Taking and directing inbound calls
  • Contacting nurses and updating availabilities in the rostering system
  • Entering and filling shifts through the rostering system
  • Candidate care – touching base with nurses and clients

About you
You will be a self starter with a positive attitude, outstanding work ethic and a genuine desire to learn, and in return we will provide full training and a great working environment.

You will possess the following:

  • Have a strong work ethic and a professional phone manner
  • Be a team player with a high level of availability and flexibility to work early, late and weekend shifts as required
  • Ability to build effective working relationships with colleagues, nurses and clients
  • Capability and willingness to learn new systems and processes
  • Reception/Sales and/or Call Centre experience is desirable however not essential

What we offer

  • The opportunity to work with a market leader in the healthcare sector
  • Work with a team where your contribution is truly valued
  • Competitive hourly rate
  • Opportunity for career growth and development as the business expands nationally

For a confidential discussion please contact Jen on 0431 274 819.

Alternatively if you believe you may be suitable for this role, we encourage you to click ‘Apply Now’ and submit your CV.

Melbourne, VIC

Health, Medical & Pharmaceutical


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