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June

Administration Officer - Outpatients 1

Alfred Health - Melbourne, VIC

Administration & Secretarial
Source: uWorkin

JOB DESCRIPTION

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory, to inpatient and home and community based services.

  • Administration Officer
  • Part time – 44 hours per fortnight.
  • Permanent Ongoing position
  • Classification code – HS1A-HS1
  • Alfred location
  • Staff benefits
DEPARTMENT

Alfred Health Outpatients Program is responsible for the overall delivery of several non-admitted or ambulatory services across the organisation, including Specialist Consulting Clinics, The Alfred Transit Lounge, GP Liaison and Specialist Clinic referrals and enquiries. The largest component of these is the Specialist Consulting Clinics which provide scheduled medical, nursing, and allied health services to non-admitted patients at all three campuses. Approximately 1000 patients are treated daily across Alfred Health Specialist Consulting Clinics within surgical, medical, and other specialties.

Position

This position reports to the Administration Supervisor of the relevant work group. As part of the administration team for the Outpatient Program the administration officer will effectively and efficiently perform a range of administrative, reception and clerical tasks to support and assist the day-to-day function of the clinics and health service. The role is responsible for ensuring that the service provides best customer outcomes and meets both internal and external, including government, reporting requirements. The administration officer ensures that an approachable, responsive, and professional service is provided to patients, carers, and health professionals. Responsibilities may include reception, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, telephone support and data entry.

Essential

Qualifications

/EXPERIENCE REQUIRE
  • Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
Highly Desirable
  • Previous administration experience in a health setting
Desirable
  • Understanding and experience supporting MBS clinics in a similar setting
  • Understanding of confidentiality and privacy legislation
  • Knowledge of Cerner Programs
  • Typing accuracy and speed of at least 40wpm
  • Understanding of medical terminology
  • Understanding and experience of Medicare billing processes
  • Demonstrated ability to plan workflow, prioritise and delegate in order to meet deadlines
Benefits
  • Salary packaging
  • Novated leasing
  • Easy public transport access
If you are interested in this position or would like any further details, please contact James Robinson, Referral In Team Leader, Outpatients Program on 9076 0853

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

Website: www.alfredhealth.org.au