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Patient Journey Facilitator (Nurse Manager Grade 1).

I work for NSW - Wollongong, NSW

Health, Medical & Pharmaceutical
Source: uWorkin


Employment Type: Temporary Full Time until 3 April 2022


Shellharbour Hospital


Classification: Nurse Manager Grade 1

Remuneration: $113,076.18 - $115,387.69 per annum

Hours Per Week: 38

Requisition ID: REQ233636

Applications Close: 13 June 2021

A Temporary Full-Time Position has become available for a Patient Journey Facilitator

What You'll Be Doing

The position of Patient Journey Facilitator will have the role of improving the journey for patients through Shellharbour Hospital, from admission to discharge. This will be achieved through the change management process in collaboration with key stakeholders both internally and across the District.

The Patient Journey Facilitator works closely with the Whole of Health Lead to achieve sustained improvements in patient safety and flow. Will identify issues with patient flow and implement and evaluate projects to improve flow throughout the hospital. Will support and guide other staff with change management methodology to make improvements in service. And a ttend length of stay meetings, focusing on overcoming barriers to ‘back of house’ patient flow.

Illawarra Shoalhaven Local Health District is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. As such, people from diverse backgrounds are encouraged to apply. This includes but is not limited to Aboriginal and Torres Strait Islander People, People with Disability, Women and People from Culturally and Linguistically Diverse backgrounds.

This is a temporary full time leave relief position until 3 April 2022 with the possibility of extension. An eligibility list will be created for future Temporary Full-Time and Part-Time positions.

Please note: Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.

Successful applicants to the role must provide certified documentation of vaccination history and pathology as part of their recruitment documentation. The applicant must be certified as compliant with https://www1.health.nsw.gov.au/pds/Pages/doc.aspx?dn=PD2020_017 before employment can commence.

Your claim against the selection criteria is the most important part of your application as it will help determine whether or not you have met the standard of response required by the panel to be eligible for an interview. You should read the Position Description and then address the selection criteria for the role, giving examples where required. Applicants are encouraged to review the following information on Applying for a position within NSW Health at: http://www.health.nsw.gov.au/careers/guide/nswhealth/Pages/apply-for-position.aspx

Selection Criteria

  • Current registration with the Australian Health Practitioners Regulation Agency (AHPRA).
  • Broad and extensive recent clinical care experience in an acute healthcare setting with proven coordination skills in a complex environment.
  • Excellent communication skills, both written and verbal with the ability to relate to senior medical and clinical staff.
  • Demonstrated leadership and capability in implementing a person-centred model of care in a multidisciplinary team environment.
  • Broad knowledge of clinical pathways, expected length of stay and resource utilisation.
  • Demonstrated ability to work independently and as a member of an interdisciplinary team.
  • Broad knowledge of the NSW Ministry of Health Whole of Hospital Program and ability to implement sustainability strategies related to the program.
  • Demonstrated computer skills including the ability to effectively use and generate reports from the patient administration system, patient flow portal, and electronic medical record.
Need more information?
  • Click here for the Position Description
  • Find out more about applying for this position
For role related queries or questions contact Justine Dwyer on Justine.Dwyer@health.nsw.gov.au

Agency: Health

Wollongong, NSW

Health, Medical & Pharmaceutical


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