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Service Access Worker (As Per Award)

Stawell Regional Health - Stawell, VIC

Health, Medical & Pharmaceutical
Source: uWorkin


We are seeking applications for a Service Access Worker who has high level communication skills and is motivated and passionate about streamlined access to services. The Service Access Worker should have a sound knowledge of medical terminology, health services and agencies in the Grampians region, and have proficient computer skills.

Service Access Worker
Fixed Term (12 month contract) - Full Time (40 hours per week, ADO included)

Looking for that lifestyle change or something a little different? Stawell, the gateway to the Grampians showcases the exceptional natural environment, an enviable climate and a choice of lifestyle such as bush walking, rock climbing, cycling, fresh air in the great outdoors, local wineries and a great local community.

Stawell Regional Health (SRH) has been providing quality health care to families in the Stawell District and beyond for more than 150 years. Stawell Regional Health is a fully accredited 70 bed health service located in the City of Stawell (population 7,000), in Western Victoria delivering a comprehensive range of medical, surgical, aged care and services.

At Stawell Regional Health:

Your skills are respected
Your team will support you
Your professional development is rewarded
Your career is important to us
We embrace your diversity

This is a great opportunity to balance your career and lifestyle. Follow this link to discover what the region has to offer.


The Service Access Worker assists in coordinating a client's journey through Primary Care Services. This includes completion of the intake process, encompassing initial contact, registration, and initial needs identification for clients. The Service Access Worker ensures clients are offered the most appropriate services based on their needs and presenting issues.

The successful applicant will be part of the Primary Care Team at Stawell Regional Health, including over twenty Allied Health Professionals.


  • Great communication skills and ability to relate to people from diverse social and cultural backgrounds
  • Excellent customer service and telephone manner
  • Excellent all-rounder IT and data entry skills including Microsoft Office, Excel and Outlook
  • Ability to work independently and as part of a team
  • High attention to detail
  • Demonstrates initiative, time management skills and flexibility
  • Positive, friendly, solutions focused attitude


  • Stawell Regional Health is a culturally responsive organization providing person centred care. We maintain a program of continuous quality improvement involving each and every individual.
  • Our values represent the key areas of our workforce commits to every day.
  • We actively promote the principles included in our strategic and quality plan and strive to achieve Great Care, every time.


  • Enquiries can be made to Kirby Egan - Team Leader on (03) 5358-8531
  • Online applications are preferred via the website link
  • In order to be considered for this position you will be required to attach a current resume and cover letter addressing the key selection criteria

 Applications Close: 20 June 2021

Visit us at www.srh.org.au

Stawell Regional Health is an inclusive and equal opportunity employer

Stawell, VIC

Health, Medical & Pharmaceutical


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