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Regulatory Assistance Officer

Chandler Macleod - Canberra, ACT

Government, Defence & Emergency
Source: uWorkin


Full Job Description
As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage an APS4 Regulatory Assistance Officer on a contract for 5 months with potential extension.

Position Overview

We are looking for motivated, enthusiastic, can do attitude staff with a passion for helping others, an inquisitive mind for all things medical / science / and regulatory, and a team player attitude

Duties & Responsibilities:
Provide quality information to external stakeholders in response to phone and email enquiries
Refer complex enquiries to relevant regulatory areas.
Use enquiry management technology to manage and log enquiries
Assist in identification of hot issues
Chair/minute team meetings
Contribute to team process improvement projects
Attend various meetings with team managers to gain a broader understanding of the work.
Contribute to team goals and broader organisational objectives by undertaking other tasks as required

Skills & Experience:
Experience helping others to find solutions, often to complex issues
An interest in solving problems and hunting out solutions
Benefits from working collaboratively
A keen eye for details and getting the job done right
Motivation to always be learning new things
Resilience when helping people
Good self-care practices
Positive contributions to a team
Science, medical or regulatory expertise or knowledge
Call centre experience

If you feel you are a suitable candidate submit your application by hitting "Apply for this job". Alternatively, you can call Leanne Porter 02 6268 9926 or email Leanne.Porter@chandlermacleod.com for further discussion.

Canberra, ACT

Government, Defence & Emergency


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