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Community Care Coordinator - The Way Back

Neami National - Seven Hills, NSW

Voluntary, Charity & Social Work
Source: uWorkin



Seeking a passionate mental health worker with a strong connection to community and culture to support people who have attempted suicide

“Full citizenship for all people living with a mental illness in Australian society”

About The Role

  • Full Time
  • Maximum Term contract until 30 June 2022
  • CSD Level 3 from $73,434 - $79,010 per annum (pro rata) dependent on skills and experience
The Way Back Support Service (TWBSS) is a beyondblue initiative funded by the Western Sydney Primary Health Network (PHN), WentWest.

TWBSS is a non-clinical support service focused on providing practical psychosocial support to people experiencing a suicidal crisis or who have attempted suicide. Support is provided for up to three months, and targets those at highest risk through referrals following a hospital presentation from our partners hospitals, for after care support in the community and primary care settings within the Western Sydney region.

Community Care Coordinators provide a range of rehabilitation and support to consumers, tailored to meet their individual needs. Neami National's work with consumers occurs within their own community of friends, family and neighbourhood. You will work closely with clinical case managers, hospital clinicians, general practitioners and other community partner organisations in order to deliver the best possible comprehensive service to consumers. Community Care Coordinators at Neami National function within a collaborative team approach and are supported by regular opportunities to reflect upon their practice and access comprehensive training and development.

Core duties
  • Provide one-on-one service navigation, coordination and guidance
  • Support the planning, development and implementation of suicide prevention activities with participants
  • Engage participants and develop trusting, culturally appropriate, trauma informed, professional relationships
  • Work collaboratively with participants to identify their needs, set goals and develop and develop safety plans and care plans
  • Work in partnership with service providers and community groups to create a support network for consumers
You will need
  • Relevant qualifications (minimum Cert IV level or other relevant qualification in human services) and/or experience in mental health or suicide prevention work
  • Demonstrated interest and/or experience working with cultural and community groups known to be at higher risk of suicide (e.g. males, Aboriginal and Torres Strait Islander people)
  • Sound understanding of the personal, family, and social issues associated with suicidal ideation and attempts, including awareness of groups identified to be at increased risk of suicide
  • Experience liaising with external service providers, including specialist mental health services, GP’s and other community-based services and organisations.
  • Computer literacy
Mandatory Requirements
  • Current NSW Working with Children Check
  • Australian Working Rights
  • Drivers licence
  • Police check (refer to PD) – disclosable outcomes considered
About Neami National

Neami National is a community mental health service supporting people living with mental illness to improve their health, live independently and pursue a life based on their own strengths, values and goals. Neami National is committed to cultivating inclusive environments for staff, consumers and carers. We celebrate, value and include people of all backgrounds, genders, sexualities, cultures, bodies and abilities.

Incentives Include
  • Diverse and inclusive organisation
  • Induction and extensive Learning and Development Program
  • Regular Practice Development sessions and coaching with your supervisor
  • Salary Packaging providing tax benefits available for living and entertainment expenses
  • Excellent conditions including paid parental leave, a monthly accrued day off, generous long service leave, cultural, wellness and gratis leave
  • Employee Assistance Program (EAP)

Seven Hills, NSW

Voluntary, Charity & Social Work


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