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Hospital Liaison Case Manager

Prestige Inhome Care - Moorabbin, VIC

Health, Medical & Pharmaceutical
Source: uWorkin


Full Job Description
Support and facilitate the implementation of client centred home care onsite
Bayside service area focus
Knowledgeable in-service options and be able to represent Prestige Inhome Care

Prestige Inhome Care is a private provider of high-quality home-based care services to vulnerable members of our community. We specialise in providing dedicated nurses and professional carers committed to help people stay in their own home. Our vision is to help people remain in the comfort, security, and familiarity of their own home for as long as possible.

About the role

As the Case Manager in this role, you will be onboarding and providing ongoing case management for private and funded care services at home. Based on site, in hospital, this is a truly unique opportunity to be the liaison and interface for clients to coordinate their journey within the home care space. Reporting to the Intake Manager, daily tasks could include:

Completing initial intake assessments
Developing care plans
Case management and monitoring and reviewing client wellbeing
You will have the skills to plan and assess service needs to apply a framework of consumer directed care, on a day-to-day basis.

Building a strong professional and compassionate relationship with your clients and your advocacy for their care needs is at the core of this role. You will work closely with our service coordination team to ensure that the complex nature of your client’s needs is met through knowledgeable office support and a dedicated care team.

About you

You have a real passion for helping people. You are dedicated to safe best practice, quality care and committed to delivering patient centred care. You are currently AHPRA registered, and you have a working knowledge of Health Care/Aged Care information management systems, client focussed case management with an in depth understanding of funding sources and experience developing Care Plans for complex clients.

Your customer service skills are impeccable. You are compassionate and able to work collaboratively. Forming connections, building rapport, maintaining relationships through your practised listening, questioning, empathy, and professionalism is just how you do business. You have demonstrated success in managing complex conversation and situations to ensure optimal outcomes for clients.

You will have a background in case management, private care recipients, nursing, or relationship management, you will have intermediate computer skills and a passion for making a difference in your community. This role requires someone who is a genuine team player and can adapt their approach to work collaboratively with a diverse range of clients and team members.

You will have sound administrative and self-management skills, including the ability to work to deadlines and resolve challenges quickly and professionally.

What’s in it for you?

Enjoy the support of an experienced service-oriented team
Access to an employee assistance program
Know that through your work you are making a difference in people’s lives
Work with a growing business with a great reputation in the community and the industry
Test yourself in a fast moving environment and reap the rewards
Apply now with your cover letter and resume. Contact Hywell Sebastian on hywell@prestigeinhomecare.com.au with any questions about this role.

Visit our website to learn more about Prestige Inhome Care www.prestigeinhomecare.com.au.

Applicants require a current driver’s license, a reliable roadworthy vehicle and full comprehensive car insurance (vehicle allowance included in package). Our recruitment process requires to you hold a clear National Crime Check or be willing to apply for an NDIS Worker Screening Clearance, through their relevant state government agency. Police check and NDIS Worker Screening outcomes are considered in accordance with applicable legislation standards. Furthermore, all applicants must have the right to work in Australia.

Moorabbin, VIC

Health, Medical & Pharmaceutical


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