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Administration Support Officer

Monash Health - Dandenong, VIC

Health, Medical & Pharmaceutical
Source: uWorkin


Full Job Description
Reference Number 47842

Employment Type Part Time Ongoing
Entity Monash Health
Department Early in Life Mental Health Service
Location Various Facilities, Cleeland Street, Dandenong
Position Summary
Permanent Part-time (Monday - Tuesday)
Does helping others give you job satisfaction?
Do you enjoy a variety of tasks in your working day?

About Monash Health

Monash Health is Victoria’s largest public health service. We are proud to provide healthcare to one quarter of Melbourne’s population, across the entire life-span from newborn and children, to adults, the elderly, their families and carers. More than 18,000 employees work at over 40 care locations across south eastern Melbourne, including Monash Medical Centre, Monash Children’s Hospital, Moorabbin Hospital, Dandenong Hospital, Casey Hospital, Kingston Centre, Cranbourne Centre, and an extensive network of rehabilitation, aged care, community health and mental health facilities. For more information please visit www.monashhealth.org.


ELMHS provides a range of mental health services to pregnant mothers, infants, children and adolescents and their families within the Southern Region.

The organisational and clinical model has been developed to provide mental health care that is flexible and responsive to the individual and developmental needs of the perinatal to youth populations and their families. As such, this model will support the provision of integrated mental health care for young people, guided by consistent, service-wide protocols and principles of care.

About the Role

An exciting opportunity has become available for an enthusiastic front line reception Administration Support Officer to join our team at Early in Life Mental Health Service (ELMHS).

Your need for variety and to be busy will make this the ideal role for you. This role will give you the opportunity to provide exceptional front line customer service to our clients and support the various teams and sites within Early in Life Mental Health Service. You will work with teams of busy mental health professionals to provide reception and administration support using a wide range of systems and databases, including registering and maintaining client information.

Providing excellent Customer Service to clients, staff and other stakeholders
Manning a busy reception
Supporting the Information Management needs of the Service including data entry and health information management
Completing Operational Tasks to support the day-to-day operations of the Service

About You

You are a proactive and experienced healthcare administrator who enjoys working in a fast paced environment. You are skilled at juggling a busy switchboard and working in a hospital environment doesn’t faze you. You are able to maintain and demonstrate integrity, compassion, accountability, respect and excellence.

You have:
Reception Experience (essential)
Substantial administrative experience (experience in a mental health setting is desirable)
Friendly and helpful customer service and communication skills
Proven organisational skills and can work autonomously
Demonstrable ability to manage a range of administration responsibilities across a number of areas
A quality focus whilst ensuring work is completed within the required timeframes
Ability to travel to all Monash Health Sites
standards in thoroughness, accuracy and speed

Benefits of working at Monash health:
Salary packaging
On-site fitness centre
On-site subsidised car parking
Monthly ADO’s (full time only)
Access to private health insurance, salary packaging and industry banking at competitive rates.

What You Need to Know

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Applications will only be accepted via the Monash Health online Mercury System only. Email applications will not be considered.

Existing Monash Health Employees should apply using your Monash Health employee account. For any queries contact Recruitment Services on 92652776.

Offers of employment can only be made once all required probity checks have been completed. These include:

reference checks;
a clear Police Check conducted within the last three months;
a current Victorian Employee Working with Children’s Check (or proof of payment for same);and
proof of immunisation.

As part of our selection process, you may be invited by email to participate in an on-camera video interview.

Selection Criteria Minimum of 2 years administration experience

iPM and CMI knowledge

Previous reception experience essential
Contact Person
Name Position Phone Email
Rachek Koch PA 9594 1300

Advertising Closing 11/06/2021

Dandenong, VIC

Health, Medical & Pharmaceutical


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