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Medical Secretary

QNeurology - Greenslopes, QLD

Health, Medical & Pharmaceutical
Source: uWorkin


Job Description - part time/temporary or part time/casual

We are looking for an experienced medical secretary for our specialist neurology and Paediatrics practice based in a Greenslopes. The applicant must fulfil the following criteria:-

  • Excellent communication skills and familiarity with basic medical terms. Able to liaise efficiently and effectively between patients and health professionals both in person and electronically
  • Excellent phone manners, cordiality, politeness and empathy for patients and their loved ones.
  • Good time management skills and ability to prioritise tasks effectively.
  • Competent user of Microsoft office and Genie practice software.
  • Adequate experience in private patient billing including work cover, Eclipse, Medicare and DVA claims.
  • Sound knowledge of paperless medical communication systems e.g; Medical objects.

Job Description

  • Attending the reception desk five days a week from 0800 - 1700 hours.
  • Providing meet and greet to the patients and billing them after appointments.
  • Answering incoming phone calls to practice.
  • Managing practice eFax and emails
  • Making appointments, confirmations, reminders and rescheduling of cancellations and refilling of the created slots.
  • Management and follow up of e-tasks and incoming and outgoing correspondence (electronic/telephonic/paper) to patients/labs/radiology/hospitals/ GP surgeries.
  • Follow up of outstanding documents including referrals and results.
  • Trouble shooting with IT and telephonic system.
  • Private inpatient billing management
  • Debt collection
  • Management of Paperless medical communications systems (electronic subscriptions including Medical Objects, Radiology and Pathology incoming electronic reports)
  • Keeping the practice neat and tidy with basic cleaning.
  • Medical transcription skills

Greenslopes, QLD

Health, Medical & Pharmaceutical


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