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Front Office Coordinator

Bupa Dental Corporation - Adelaide, SA

Health, Medical & Pharmaceutical
Source: uWorkin


Full Job Description
Department: Dental Practice
Location: SA
City: Arndale, SA
Post Date: 2021-06-02

Job Reference: PKGS-JO-2105-18073

Exciting Part-Time opportunity for a Dental Receptionist
Join our state of the art practice on a permanent basis
Conveniently located in Arndale, close to Adelaide CBD

A career at Bupa Dental Arndale is more than just a job. It's an opportunity to make a real difference in the lives of our customers and community. Our purpose, helping people live longer, healthier, happier lives, is what inspires us. It's a promise to our customers to change lives for the better. Our people are at the heart of this. It's their passion, ideas and commitment that will shape a brighter future for both Bupa Dental Arndale and our customers.

Bupa Dental Arndale is a state of the art dental practice conveniently located in Arndale Shopping Centre.

Our practice offers a wide range of dental services tailored to our patient's individual needs, promoting lifelong oral health and providing a great looking smile.

We utilize the latest in dental technology including the latest CEREC machine, digital radiography (bite-wing x-rays and OPG), intra-oral cameras, meaning we only offer the best treatment options for our patients.

A rare opportunity has risen for an experienced and highly motivated Front Office Coordinator with outstanding interpersonal skills to join our practice on a part time basis.

This is an excellent opportunity for a passionate and hardworking individual looking to establish themselves in our beautiful practice.

The Front Office Coordinator will play a crucial role in our patient interaction at the practice and as such should display outstanding communication skills, while also playing a key role in team coordination, and being able to assist with day to day administration.

Heart of the role:
Patient liaisons; communicating the need for treatment to our patients in an educated and professional manner
High-end patient care; building & maintaining relationships with all clients in a friendly & warm manner
Patient management; answering all phone enquiries, greeting and assisting clients, checking, processing & managing customer accounts; assisting to manage the patient recall system
Liaising & collaborating with the principal dentist
Processing referrals; finalising referral letters and other practice correspondence, managing internal & external referrals

What You'll bring:
At least 1 years’ experience in the dental industry will be required for this role
A background in Dental /medical admin will be highly regarded
Experience with Dental software and computer literacy will be highly regarded
A displayed excellence in relating to our patients; a high degree of empathy and the willingness to go the extra mile for our patients
Top-quality written and verbal communication skills; fantastic phone manner, ability to build team & client relationships
Very strong organisation and time management skills; ability to multitask and pick up new systems quickly
Ability to work late nights on Thursdays and during the day on Saturdays
Valid Working with Childrens Check required

Benefits of joining Bupa Dental Arndale (and Bupa Dental Corporation):

Work with us in a practice support role, and you can look forward to being surrounded by great colleagues as you play your own part in embedding our people-friendly, patient-centric ethos. We'll also give you access to;

Paid parental leave
Standard leave entitlements (20 annual leave, sick leave, bereavement leave, carers leave)
Reward and recognition programs
Well designed and fitted out practices with the latest equipment/technology for great patient care and experience
Networking opportunities across the business and with peers
Salary sacrifice policy
Access to benefits such as, HI discount, optical discount, pet and travel insurance discounts, etc
Set remuneration bands with regular performance discussions and remuneration reviews

How to apply:
Our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant & talented experts.

If this is the role you've been looking for then click the Apply now button to submit your resume and cover letter.

Alternatively, to discuss this role or other opportunities within the Bupa Dental Corporation Network please email Loren.walker@bupa.com.au or contact directly on 0429 608 001

For more information about this practice and Bupa Dental Corporation, please visit: https://www.bupadental.com.au/dentist/bupa-dental-Arndale.html

Adelaide, SA

Health, Medical & Pharmaceutical


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