3 Easy Steps

  • 1Search for courses by Study Area, Level and Location
  • 2We deliver you all the matched results
  • 3Choose one or more course providers to contact you
Industry

Distance from location (kms)

Exact 5 10 25 50 100

Posted since

All 2 Days 1 Week 2 Weeks 1 Month

Sort results by

Relevance Date

2

June

Client Services Coordinator

Weight Management Psychology - Brisbane Grove, NSW

Administration & Secretarial
Source: uWorkin

JOB DESCRIPTION

Flexible hours, Meaningful work, Opportunity for growth!.

Weight Management Psychology is a leading organisation in the psychology of eating, physical activity, weight and body-image in Australia. We are highly regarded by medical, surgical and allied health professionals and have a strong client base, online presence and standing in the community!

Advocating for the compassionate care of people who live in larger bodies and who struggle with eating, physical activity, weight and body image concerns, we blend the principles of body positivity with evidence-based and person-centred healthcare. Every member of our team, including administrative and client-services roles, embodies these values, and comes to work knowing they are making a difference in the lives of our clients and society as a whole.

As a small, but organically growing, practice there is an exciting opportunity for the right candidate to build a rewarding career working in conjunction with a passionate leadership team, dedicated and friendly expert health professionals, and a caring and diligent support team.

About The Role

We are looking for someone who has administrative experience in a medical/health environment, in particular within psychology, psychiatry or healthcare.

Fundamentally, to be successful in this role you will be a warm, empathic, and highly detail oriented person who has a passion for going the extra mile to work as a team to support our clients and colleagues. You will work as part of a two-person administration team in our beautiful and comfortable home-based office.

The Successful Applicant Will

  • Help clients navigate their way to and park at the office, greet clients warmly as they arrive, and make them feel comfortable!
  • Process client payments, Medicare rebates, private health insurance rebates, and invoicing (using HICAPS).
  • Manage client bookings and Psychologist schedules (including at our satellite clinics and via Telehealth) using Powerdiary.
  • Have an internal customer service ethic in the way you support colleagues (e.g. in our case our clinicians).
  • Have an understanding of billing and rebates (Medicare, private health, and third party payee).
  • Prepare client files in advance for the practitioners.
  • Have experience in accounts reconciling banking in Xero.
  • Answer a variety of client queries promptly via phone and email and support them to find their way to the right practitioner, program or product.
  • Be able to work before hours (7am ? 9am) or after hours (5pm ? 7pm) on some days, depending on client services team availability.
  • Be happy to provide PA support to the principal psychologist and admin team (e.g. collecting and sending mail, picking up office supplies, and all the other little things that pop up!)

The Successful Candidate Will Possess The Following Attributes
  • Excellent organisation skills and attention to detail and are a must.
  • Dedication to completing tasks effectively, efficiently and reliability.
  • A warm, positive, friendly, flexible and accommodating nature.
  • Excellent verbal and written communication skills.
  • Excellent time management skills and ability to prioritise tasks.
  • High level of computer literacy (relevant to the Mac-based office environment and role).
  • Experience in client services and support (including clients with mental health considerations).
  • Comprehensive working knowledge of HICAPS, Powerdiary, and Xero (or proven ability to learn quickly!).
  • An interest in the psychology of eating, physical activity, weight and body image, and a desire to help the team on our mission to spread compassionate, evidence-based and innovative ideas with our clients, other health professionals, and society at large.

What We Offer

We are looking to provide a casual position 1-2 days per week which could potentially build into a full time role for a successful applicant. Hours and days will be discussed with potential candidates who reach the interview stage. Your hourly rate will be determined by qualifications, level of experience and demonstrated skills. As our working environment, with a close-knit home-based team, is quite intimate, we envision a short paid trial period to make sure you?re a good fit for us and we for you!

How To Apply

Please send an email with a brief outline of why you are interested in this position and what you can bring to the role together with your CV, to click apply. Phone click apply with any questions.

Brisbane Grove, NSW

Administration & Secretarial




APPLY

Shortlist Job