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Junior Community Liaison Manager | Northern Metro Melbourne

Australian Unity - Reservoir, VIC

Health, Medical & Pharmaceutical
Source: uWorkin


As Australia’s first member-owned wellbeing company we are dedicated to helping people thrive. We put our people first, customers, clients, partners and communities.

As a Junior Community Liaison Manager, you will build and manage relationships with clients to ensure effective case management and build a high performing local team to ensure quality care and support service delivery.

This opportunity offers a permanent full-time position, working Monday through Friday office hours, supporting the Northern Metro Melbourne community.

Your New Opportunity

  • Develop and maintain relationships with key stakeholders.
  • Support and coach staff to achieve continued professional growth and skill development.
  • Work with clients to achieve optimal outcomes.
  • Build relationships with retirement living, aged care and community customers.
  • Identify opportunities for and implementation of quality improvement to support efficiency and productivity.
  • Collaborate with Allocations team to ensure workforce rostering is compatible.
  • Keep abreast of innovation in products and service delivery in aged care.
  • Establish and promote a strong customer focussed culture.
  • Ensure all documentation and reporting meets relevant standards, guidelines and legislation.

About You
  • Minimum 1 - 2 years of experience in case management within community services
  • Professional verbal, communication and interpersonal skills.
  • Tertiary qualification in a health-related field.
  • Tech savvy and able to pick up systems quickly.
  • Adaptable to embrace change and use your initiative to find more efficient ways of working.
  • Current knowledge and understanding of Aged Care Quality Standards, Aged Care funding and package options.
  • Passionate about delivering quality care and preventative management solutions.

What can Australian Unity offer you?
  • Salary packaging
  • One day for Community Leave per year
  • The opportunity to purchase up to two weeks extra annual leave per year
  • An opportunity to progress and develop within our business
  • Great Health and Wellbeing related benefits
We are here to make a difference every day, small things, big things and everything in between. We encourage you to join our team in this meaningful journey and make a difference in your local community.

Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people. To view our Reconciliation Action Plan, please click https://www.australianunity.com.au/about-us/reconciliation-action-plan

Reservoir, VIC

Health, Medical & Pharmaceutical


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