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Access And Referral Clinician

South Eastern Melbourne Primary Health Network - Heatherton, VIC

Health, Medical & Pharmaceutical
Source: uWorkin


  • A rare opportunity to be part of the ground-breaking Head2Help Program
  • This role has a focus on clinical oversight of referrals and improving Mental Health outcomes for consumers
  • We have both full time and part time opportunities


  • Full time or Part time, up to 24 months maximum term position available
  • Located in a modern office at Heatherton
  • Generous salary packaging available
  • Apply ASAP


We are leaders, facilitators and influencers towards the shared goal of better primary health care.

Reporting to an independent Board, SEMPHN is funded by the Australian Government to help people in south east Melbourne get the health care they need, when and where they need it.

We do this by:

  • Commissioning out-of-hospital services, locally.
  • Partnering to make quality care more accessible and integrated, and easier to navigate – especially for people who need it most.
  • Helping primary health care professionals to deliver the best care possible – now, and into the future.
  • Influencing Government policy on primary health care reform.

Evidence-based practice is the foundation of our work. We are constantly asking, ‘together, how can we do this even better?’ This could mean challenging the status quo and designing things differently. Ultimately, it’s about measurably improving health for people in south east Melbourne. So, are you with us?


The Access and Referral team is the point of entry into the SEMPHN funded Mental Health and Alcohol and Other Drugs Services, including the Head2Help Program. The team receives referrals, screens for eligibility, allocates to relevant providers or assists with alternative options. A core function of the team is to facilitate new referrals as well as referrals for existing consumers that need to step up or down into different parts of the mental health stepped care framework, ensuring that consumer needs are met as they change. These positions provide clinical oversight and utilises clinical expertise to ensure appropriate screening and monitoring of referrals.

The successful candidate(s) will be flexible and a confident self-starter, with understanding of the Stepped Care Model, Mental Health and psychosocial models of health, an ability to engage with and build strong relationships with diverse stakeholders.

The successful incumbent(s) is required to have tertiary qualifications and current registration with a relevant professional body, and relevant clinical experience, knowledge of referral pathways across the Mental Health Stepped Care Model system, as well as within the service system more broadly.

This role is not suitable for a provisional psychologist as we cannot provide the required supervision with a senior psychologist.


To be successful in this opportunity you must have the following qualifications, skills and experience:

  • Relevant experience with tertiary qualifications and current registration with a relevant professional registration body in fields such as psychology, social work, mental health nursing or occupational therapy.
  • Relevant clinical experience in primary care, tertiary or the community sector, ideally working in the mental health industry.
  • Knowledge of referral pathways, eligibility criteria for mental health psychosocial service providers and knowledge of digital health technology.
  • Demonstrated understanding of the mental health, psychosocial and AOD service systems and relevant experience working with these consumer cohorts including consumers with severe and persistent mental health issues.
  • Excellent communication (verbal and written) and negotiation skills.
  • Demonstrated ability to problem solve, decision making and advocacy in order to prioritise and coordinate support for clients, including those with complex needs.
  • Demonstrated experience in influencing, negotiating and engaging positively with a diverse range and large volume of stakeholders to achieve improved outcomes.
  • Demonstrated ability to manage escalated clinical risks and enquiries and provide guidance and support as required.
  • Extensive experience in the use of Client Management Systems.
  • Proficiency in the use of Microsoft Office suite.


  • Generous leave and salary packaging entitlements
  • Comprehensive Wellness Program including Employee Assistance Program

To view the position description see attachment below or please visit http://www.semphn.org.au/careers.

For further information please contact recruitment@semphn.org.au

Apply ASAP.

We thank you for your interest in the role and our organisation, however only those applicants shortlisted will be contacted.

SEMPHN promotes a workplace that values fairness, respect and social and cultural diversity. Aboriginal and Torres Strait Islander peoples and people from different cultural backgrounds are encouraged to apply.

Heatherton, VIC

Health, Medical & Pharmaceutical


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