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Aged Care Quality Assessor

Programmed - Perth, WA

Health, Medical & Pharmaceutical
Source: uWorkin


About This Opportunity

Programmed Health Professionals have an exciting opportunity for someone who is looking for something a little different in the aged care sector.

Our client is seeking Senior Quality Assessors for a 12 month casual placement, 38 hours a week, Monday to Friday, working in an accreditation/quality role.

This role is located in Perth. Start date mid May 2021.

About The Role

We are looking for the right people to join our high performing team who are responsible for the assessing and monitoring the performance of individual aged care providers (residential, home care and flexible care) against the Aged Care Quality Standards.

Quality Assessors roles, which are predominantly field based positions with only occasional attendance at a home office required, undertake visits to aged care services across each state and territory.

Successful candidates will be provided with a training program that is internationally accredited by the International Society for Quality in Healthcare, (ISQua) leading to registration as Registration as a Quality Assessor is an essential requirement for the positions.

Primary Role Duties Include

  • Undertaking site visits to accreditation audits and performance assessments and for residential aged care services, home care services and flexi-care services either as part of a team or individually.
  • Engaging with aged care service providers to collect information/evidence, including conducting interviews with service staff and management, to support regulatory our functions.
  • Conducting interviews with consumers and/or their representatives about the quality of care and services provided by an aged care service either in person or on the telephone.
  • Collecting and analysing evidence to record audit & assessment findings in written reports, using the Commission's IT applications.
  • Preparing well-reasoned and accurate reports for a delegate, on your assessment of the quality of care and services provided by a service to inform statutory decisions within legislated timeframes.
Applicants must be able to demonstrate the following specific capabilities:
  • Understand and comply with legislative, policy and regulatory frameworks in particular Aged Care Quality and Safety Commission Act and Rules 2018 and the Aged Care Quality Standards or be able to demonstrate a capacity to quickly acquire this knowledge.
  • Critically analyse information, including and communicate key points clearly and succinctly both orally and in writing
  • Be an effective representative of the organisation, acting professionally and operating within the boundaries of organisational processes and legal and public policy directions.
  • Understand and identify risk and potential harms in an aged care service and then escalate findings with in the Commission's Regulatory Risk Management Framework.
  • Work effectively as a team member and/or team leader to accomplish organisational goals, this may include mentoring other staff.
Travel Expectations

Extensive travel within each state is an inherent requirement of this role. Travel requirements involve overnight travel each week or fortnight. A current driver's license is essential to support the travel expectations of the role/s.

Engagement Is Conditional On
  • Successfully completing a national police check
  • Providing evidence of having had a seasonal influenza vaccination
  • Being able to meet the travel expectations of the role
Travel and food allowances are provided, and you will also be provided with a laptop and tablet device.

To Be Successful In This Role You Must Have
  • STRONG inter-personal skills
  • EXCELLENT written and verbal communication skills
  • HIGH ability to understand and apply knowledge of relevant standards and legislation
  • Experience in management is preferable
  • A current WA driver's license
  • Rights to work in Australia
  • National Criminal Record Check
  • Must hold an Australian citizenship
  • Registration as a quality surveyor (this course will be provided to successful applicants)
  • Experience preferable in regulatory, quality, audit or compliance roles
  • Clinical and/or Government experience is highly favorable (specific to Aged Care)
Who We Are

Programmed is a leading provider of healthcare, staffing and maintenance services across all industry sectors including education, health, infrastructure, manufacturing, transport and mining. As one of Australia's largest employers, we work with major public and private hospitals, facilities and an increasing number of home care and community clients, providing you with the opportunity to work when and where you want.

At Programmed, we strive for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in, and encourage people of all cultures, gender, age, sexual orientation or abilities to apply.

So it's over to you. If you would like to join our team, please APPLY now.

To learn more about working with Programmed, we encourage you to visit our website.