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Administration Assistant

Austin Health - Heidelberg, VIC

Health, Medical & Pharmaceutical
Source: uWorkin


Full Job Description
Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the northeast of Melbourne and state-wide. Austin Health is world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health and rehabilitation.

An exciting opportunity currently exists for an enthusiastic and highly experienced Administration Assistant to join our Division of Surgery, Anaesthesia and Procedural Medicine, in a full-time position. Hours will be between Monday to Friday 8:00am-4:30pm. The Administration Officer will form part of the Surgery and Endoscopy Booking Office team, which is comprised of Administration and Nursing staff. The focus of this office is to provide efficient and streamlined care for patients.

The successful incumbent will work to provide:
Efficient and effective administrative support to facilitate the patient’s journey and to provide care within clinically appropriate time frames
Effective phone support and act as a point of contact for Surgical and Endoscopy Access
Excellent customer service to all patients and hospital staff
Support to the Liaison Nurses/Clinical Nurse Consultants
A flexible and innovative approach to work processes.

To be successful in this role you must demonstrate:
A commitment to Austin Health values: Our Actions Show We Care, We Bring Our Best, Together We Achieve, We Shape the Future
Demonstrated commitment to excellence in customer service
Proven effective communication skills both verbal and written
Well-developed time management skills and ability to prioritise tasks
Demonstrated ability to work in a complex and changing environment
Ability to problem solve and be self-motivated
Developed computer skills and sound administrative skills
Accurate data management
Ability to work autonomously and as a member of a dynamic team
Commitment to quality, best practice and environmental safety
Ability to assist and support the implementation of quality change initiatives.

Desirable but not essential:
Expertise in Microsoft Office Suite (Word, Excel, Outlook)
Knowledge of medical terminology.

Work with us! Your reward is to work in a collaborative environment which will provide you with opportunities for ongoing training and development. Your benefits will include salary packaging, and employee assistance program.

All appointments are made subject to a satisfactory National Police Check conducted by Austin Health and if required, a Working With Children Check.

Austin Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

Heidelberg, VIC

Health, Medical & Pharmaceutical


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