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Operations Hub Manager

Government of Western Australia - Perth, WA

Health, Medical & Pharmaceutical
Source: uWorkin


Full Job Description
Salary: HSO Level G10 $148,778 - $157,267 p.a. (inclusive of base salary and 9.5% superannuation) plus generous salary packaging and additional allowances as outlined in the award where appropriate
Location: Perth
Unit/Division: Royal Perth Hospital - Operations Hub/HOLAA Division
Work Type: Casual, Permanent - Full Time, Fixed Term - Full Time
Position No: 00603355
Closing Date: 2021-06-04 4:00 PM

This is a Permanent Full Time or Fixed Term Full Time appointment with the possibility of extension(s) and/or permanency.

EMHS is committed to ensuring that our services are delivered by people who are representative of the diverse communities we assist.

We wholly embrace diversity and inclusion and encourage people to work with us from all ages, races, genders, religions, sexual orientations, family responsibilities or other characteristics, including Aboriginal people, people from culturally diverse backgrounds, individuals with a diverse sexuality or gender or bodily diversity, and people with disability.

Eligibility to Apply: Australian citizenship or permanent residency is an essential requirement for applicants to be considered for permanent positions in the public sector.

Other Conditions: WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake criminal records screening and integrity checking as part of the appointment process. Referees may also be asked to comment on an applicant’s integrity and past demonstration of ethical behaviour.

Whilst this selection process will initially be used to fill the above vacancy, it may also be used to fill other "similar" vacancies throughout the health service. In addition to this, should the successful applicant decline or vacate the advertised vacancy, then the next most suitable applicant may also be selected from this process. Both of these options remain valid for a period of six (6) months from when the authorised delegate endorses the recruitment decision.

About the position: This newly established position represents an exciting opportunity to play a key role in impacting Royal Perth Bentley Group patients’ experience by supporting timely patient flow through the organisation. The Royal Perth Bentley Group Operations Hub combines the latest in systems engineering and innovative problem solving to monitor and support patient safety, the patient experience, hospital capacity and the movement of patients in, out and around the organisation - using real time data to achieve the best outcomes for our patients during their admission to hospital. The Operations Hub operates 24 hours, 7 days a week. As the Operations Hub Manager you will have the unique opportunity to lead a dynamic team of staff including bed management, discharge coordination, workforce allocation, transport and patient support personnel, whose collective roles significantly contribute to the delivery of timely care across the Royal Perth Bentley Group. Within the functions of the role you will have a strong interface with clinicians providing services within the Royal Perth Bentley Group as well as support strategic initiatives in collaboration with the Executive team to advocate for sustained efficiencies in patient flow.

All prospective candidates are encouraged to view the Operations Hub video available here, and read the attached pamphlet to achieve a full understanding of this exciting opportunity.

To be successful in this role you will have demonstrated experience in senior leadership positions within complex health service settings as well as strength in analytical and conceptual problem-solving skills. In addition, you will have excellent communication skills and demonstrated capacity to lead organisational change and service development.

About the RPBG: The Royal Perth Bentley Group (RPBG) provides care within the East Metropolitan Health Service (EMHS), in Western Australia, and incorporates both Royal Perth Hospital (RPH) and Bentley Hospital. RPH is a 450-bed tertiary hospital offering an extensive range of services including: adult major trauma, complex and elective surgery, highly specialised surgical services, tertiary mental health, specialist medical services and a range of same-day clinical support services. RPH also has one of the busiest Emergency Departments in Australia and the second biggest trauma workload in the country. As a premier teaching hospital, RPH has a number of joint appointments with various universities and has established a global reputation in research and innovation. The Bentley Health Service is a 199 bed public hospital providing specialist care in rehabilitation, community child and adolescent health, aged care and mental health.

  • At the RPBG we operate within the broader EMHS (and their associated values), and as anorganization we have our own values. Both sets are listed below
RPBG Site Values - Our staff have a long tradition of caring for the Western Australian community, with a strong sense of pride among our staff. Embedded in our culture are the values of SERVIO, Latin for ‘to serve’.

Service and Safety - Excellence and Education - Respect and Research Valuing our Patients and Staff - Integrity and Innovation - Organisational Learning

EMHS values: Our Values reflect the qualities that we demonstrate to each other and our community every day. Our staff makes a difference every day to the patients, families and consumers they provide care, advice and support to. The EMHS’s values capture the shared responsibility that we uphold as most important, which are:

Kindness - Excellence - Respect - Integrity - Collaboration - Accountability

Employee Benefits: Our employees enjoy a range of benefits which may include (in line with operational requirements):

Professional Development Opportunities and Study leave/assistance.
Flexible working arrangements.
Flexible leave arrangements.
Other professional and location based allowances.
For information on superannuation click here.

Selection Criteria: Please see the attached Job Description Form (available online at www.jobs.health.wa.gov.au).

For Further Job Related Information: We encourage you to contact Sarah Ward, Co-Director Hospital Logistics and Acute Access Division on 9224 2390.

If you experience difficulties while applying online, please contact Employee Services on 13 44 77 for immediate assistance during business hours.

Application Instructions: Applicants are requested to apply online (www.jobs.health.wa.gov.au).

It is preferable for your referee to be a current supervisor or manager.

Applicants are advised to write a statement addressing the selection criteria and provide a detailed curriculum vitae which summarises your experience and how you are able to meet the position requirements. These documents should be complete and ready to attach prior to applying online. Please ensure you allow sufficient time to complete the online application process as you will be required to answer various questions and attach your documentation.

Lodgement is system generated. Any submissions on, or after, 4:00pm will not be accepted.