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Systems And Data Analyst, Quality Improvement, Orygen Specialist Programs

Melbourne Health - Parkville, NSW

Source: uWorkin


Systems & Data Analyst - Orygen Specialist Programs

  • Full time - 12 month contract

  • Support the reporting on a variety of current and emerging mental health programs at Orygen.

  • Exciting opportunity to contribute to service quality and development through collecting data and reviewing data collection systems.

The Royal Melbourne Hospital

As one of the largest health services in Victoria, and a team of more than 10,000 strong, we provide a comprehensive range of specialist medical, surgical, and mental health services; as well as rehabilitation, aged care, outpatient and community programs. We are a designated state-wide provider for services including trauma, and we lead centres of excellence for tertiary services in several key specialties including neurosciences, nephrology, oncology, cardiology and virtual health.

Surrounded by a Parkville Precinct of brilliant thinkers, we collaborate to set new benchmarks in health excellence – benchmarks that impact across the globe. While the work we do takes us in inspiring new directions; caring for each other, our patients and consumers is as essential to who we are, as any scientific breakthrough we make. We put people first - leading with kindness and working together, we excel as one Royal Melbourne Hospital.

Your new team

The role of Health Information Services (HIS) is to provide guidance and leadership in the collection, use, evaluation and management of health information within Orygen and the broader Area Mental Health Service. HIS and this role will act together as a key resource to contribute to the processes that guide the area mental health service towards continuous improvement in all aspects of service planning, management and delivery. This includes the management and implementation of databases and dashboards to ensure the organisation meets and adequately tracks KPIs and data associated with quality and accreditation processes under the National Safety and Quality Health Service Standards. 

The position will also work closely with the Orygen Quality Improvement Coordinator in service evaluation and review to:

  • Collect, collate, and report service activity and performance data as required to inform planning and improvement activities

  • Provide support in the planning, implementation and evaluation of service improvements

  • Coordinate the collection & reporting of DHS KPI and targets

Your success in this role will be in your ability to 

  • Collaborate with the Executive group, Quality Improvement department, Health Information Service and clinical care services in the development and ongoing management of internal databases and KPI dashboards.

  • Plan, implement and review of data collection and reporting systems according to the organisation's needs.

  • Support the services ability to capture and retrieve data through evaluation and resolution of general IT and programming problems; designing database management tools; answering user questions.

  • Actively participates in data integrity activities across a range of clinical and operational systems

  • Update knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

  • Capacity to problem solve effectively, engage and work creatively with families and carers.

  • Capacity and willingness to conduct groups with family members and carers.

  • Produces reports for senior management/recording purposes and to support operational processes.

  • Analyse business problems/barriers and provide solutions.

  • Conduct reviews and audits of systems and processes to identify areas of risk and improvement.

  • The incumbent may be required to support a variety of current and emerging programs and be required to participate in other tasks as required.

Your Contribution

  • Bachelor/Masters degree Data Analysis/Science or related

  • 2+ years of relevant work experience

  • Ability to extract, manipulate and transform different data formats

  • Experience in use of reporting tools (such as Microsoft BI, IRIS etc)

  • Technical competence and proficiency with the MS SQL Server suite including SSRS

  • Advanced proficiency in MS Office, especially with Excel and Access

  • Demonstrated organisational, communication and time management skills

  • Demonstrated ability to implement and maintain health based information systems, databases and/or dashboards

  • Analytical and problem solving skills.

  • Ability to communicate ideas in both technical and user-friendly language.

Our Commitment to you

Here at The RMH we strive for excellence with a strong purpose that defines the work we do for our community – Advancing health for everyone, every day. This is the Melbourne Way.

We believe our success comes from our people. We’re committed to the RMH being a great place to work and a great place to receive care. We have made a long-term commitment to strengthen our organisational culture through leadership, education and empowering our staff to Speak Up for themselves and each other.

This is a role where your passion and expertise can come together to create a truly defining career opportunity. It is a unique opportunity to help us transform the future of the RMH and ultimately ensure we continue to deliver world class healthcare.

The RMH stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community. Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities and identities to apply to our vacancies, and will consider adjustments to support such applications.


For a confidential discussion please connect via the details below.

All appointments are made subject to a satisfactory Criminal History Record Check and a Working with Children Check. Successful applicants will be required to provide evidence of an immunisation assessment prior to commencement.