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Patient Experience Officer - Emergency Department - Griffith Or Wagga Wagga

NSW Health - Mount Murray, NSW

Health, Medical & Pharmaceutical
Source: uWorkin


Employment Type: Temporary Full Time or Part Time (Unitl June 2021)
Position Classification: Administration Officer Lvl 5
Remuneration: $66,754.13 - $68,344.01 per annum or pro rata
Hours Per Week: Various up to 38
Requisition ID: REQ169754
Applications Close: 16 July 2020

Great job. Great communities. Great lifestyle!

Where you will be working

The Murrumbidgee Local Health District (MLHD) has over 3,500 staff, 33 Public Hospitals, including 2 Base Hospitals, 8 Acute Community Hospitals and 16 Multi-Purpose Services. A progressive organisation, Murrumbidgee LHD continues to make significant achievements in improving health services and strives to provide a compassionate health care system that consistently delivers the highest standard of care to people, no matter where they live.

Communities we support are diverse, with approximately 245,000 people in communities large and small, across a geographic area of approximately 125,561 square kilometres. Murrumbidgee Local Health District (MLHD) spans across southern New South Wales, stretching from the Snowy Mountains in the east to the plains of Hillston in the northwest and all the way along the Victorian border.

What you will be doing

The role of the Patient Experience Officer will be one that is customer focused and passionate about delivering a great customer experience every day. This position is responsible for enhancing effective patient and carer communication, particularly between the patient, carer and clinical staff. The focus of the role is improving the experience for patients located in the waiting room of the Emergency Department

Oversee the coordination of patient and carer communication in the emergency department waiting room.

Additional Information

  • To apply for this position you must be an Australian Citizen or Permanent Resident of Australia, or be able to independently and legally live and work in Australia by way of your own Temporary Visa. For visa information, please visit Department of Home Affairs

  • This position has been designated as a targeted role. Preference will be given to persons of Aboriginal or Torres Strait Islander descent.

Please refer to the Position Description for the essential requirements and full selection criteria. Your application must include a current resume and address all selection criteria.

Click here to find out more about applying for this position, please contact Rebecca Bush at [email protected] for further information.

MLHD is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal People and people from racial, ethnic or ethno-religious minority groups and people with disability.

Mount Murray, NSW

Health, Medical & Pharmaceutical


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