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Mobile Case Manager

EML (Employers Mutual Limited) - Parramatta, NSW

Insurance & Superannuation
Source: uWorkin


  • Use your Allied Health background in a corporate environment - make a difference
  • Car allowance to cover travel expenses is included
  • Fixed Term Contract until 31st March 2022 & access to a range of employee benefits


As part of our diverse team based in Parramatta, you’ll help make a positive impact on someone’s life every day. You’ll feel great satisfaction knowing your talent and hard work has a purpose.

Join our first face to face Case Management team in NSW. Focus on early, timely and personal face to face claims management, helping injured workers return to work and supporting their employers.

This will be a Fixed Term Contract position until 31st March 2022 based out of our Parramatta office.

Your Responsibilities
  • Deliver personalised face-to-face assistance to workers and employers
  • Provide workers’ compensation advice to stakeholders such as workers employers and providers
  • Conduct community visits inclusive of but not limited to work sites or medical clinics
  • Pro-actively achieve the optimum outcome of recovery and early sustainable return to work for workers
  • Consult with Providers, Employers and Return to Work Specialist where required

About You
  • Strong Rehabilitation / Return to Work knowledge and experience is ideal
  • Tertiary studies in Allied Health (Occupational Therapy, Physiotherapy, Rehabilitation, Exercise Science) is desirable.
  • Allied Health background preferable - understanding of medical terminology and injury recovery timeframes
  • Knowledge of the NSW workers’ compensation legislation and regulations
  • Effective listener and conflict resolution skills. Ability to understand the needs of people recovering from a physical or psychological injury and knowledge of what is important to maximise recovery and return to work
  • Excellent attention to detail, organisational skills, written and verbal proficiency
  • Own vehicle with a 5 star ANCAP rating, insurance & current unrestricted NSW Drivers License

What We Offer

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return to work journey. We continue to experience ongoing growth and now have over 2,600 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

EML provides career opportunities and great employee benefits, including :
  • A vibrant, collaborative innovative team culture
  • Great work/life balance and flexibility with opportunity to WFH up to 3 days a week.
  • A corporate wellbeing program with discounted health insurance and gym membership
  • Access to discounts at over 350 retailers through our RewardsHub program
  • Entitlement to an annual tenure and performance-based recognition reward
  • Comprehensive learning and development support
  • Companywide events to celebrate success
  • Quarterly Reward and Recognition Awards

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you’ll be part of a culture that celebrates diversity and inclusion. We’re committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

At EML we are continuing to hire nationally during COVID-19. As a business, we are migrating back to a work from office environment with new joiners commencing within the office environment for their onboarding period of 4 weeks.

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now. For alternative formats to submit your application or for more information on the position, please contact Thomas Brown at t.brown2@eml.com.au