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Clinical Operations Manager

Vita Group - Brisbane City, QLD

Health, Medical & Pharmaceutical
Source: uWorkin


Full Job Description
Job no: 497456
Work type: Salary
Location: Brisbane - CBD & Inner Suburbs
Categories: Management

Artisan Aesthetic Clinics is looking for a Clinical Operations Manager to lead our Telehealth team and deliver a coordinated approach to clinical education, training and support activities throughout Artisan. This role is critical in building a national team of highly skilled clinicians and will directly impact capability development by:

Collaboratively delivering on Artisan’s strategic goals by effectively coordinating activities related to clinical training and education
Optimising the work direction of the Telehealth team in order to ensure our clinics can deliver above expected outcomes, through effective resourcing and coordination
Maximising supplier education offerings in order to deliver a strong return on investment to the benefit of Artisan

About You

It’s important to us that you align with our values, including a desire to provide the best possible results through the management of our clinical education and training program and leadership of our national Telehealth team. You will be a highly developed leader with strong planning and execution skills and enjoy working in a cross-functional, remote team environment. You will:

Manage and administer activities related to clinical training, education, coaching, observation and assessment. This includes managing and scheduling all training requests and the clinical education and training calendar
Coordinate the activities of the Telehealth team including recruitment, onboarding, rostering and continual training
Ensure the Telehealth team are meeting various KPIs to support the achievement of Artisan’s commercial and financial objectives
Prioritise efforts to deliver quality and risk-free clinical outcomes by ensuring Standard Operating Procedures are kept up-to-date, accessible and adhered to
Work with the leadership team to ensure there are systems, policies and processes in place in line with Artisan’s strategy and revenue goals for clinical education
Provide support in investigating and advising on new and superseded modalities, techniques and technology
Have experience in the medical aesthetics industry. A qualification in Project Management is highly regarded

What’s in it for You

In addition to an attractive remuneration package that consists of a salary, superannuation, and a generous rewards structure, you will have access to benefits such as:

Heavily discounted aesthetic treatments, products and services
Organisational commitment to ongoing professional development
Reward and recognition programs
Discounts from our parent company’s strategic partners
Salary packaging
Paid parental leave
And more

About Artisan Aesthetic Group

Artisan Aesthetic Clinics is a premium skin-health and wellness business with a difference. With 20 premium clinics and growing, we offer a range of treatments from cosmetic injectables, bio-stimulators, body contouring, skin tightening and technology-driven skin and regenerative treatments. Artisan is set to take skin health and wellness to the next level.

We are a division of ASX-listed retailer, Vita Group, with more than 26 years’ experience and 1,500 team members across Australia. As a values-based organisation and we truly believe that the way you do things is as important as what you do.

We are an equal opportunity employer and welcome diversity in the workplace.

Advertised: 26 May 2021 E. Australia Standard Time
Applications close: 30 Jun 2021 E. Australia Standard Time

Brisbane City, QLD

Health, Medical & Pharmaceutical


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