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Pre Analytics Reliever

Clinpath Laboratories - Mile End, SA

Health, Medical & Pharmaceutical
Source: uWorkin


  • Casual
  • Friendly, supportive and professional team
  • New office work space, Mile End

About Clinpath Pathology

Clinpath Pathology is a quality pathology service provider, focusing on professional excellence, reliability, excellent customer service and business integrity. Based at Mile End in a new state of the art laboratory Clinpath provides you with the opportunity to become a part of an Australian wide medical testing laboratory network, focused on medical leadership and expert advice. We serve our South Australian medical practitioners, private hospitals and aged care facilities.

About the Opportunity

Reporting to the Deputy Operations Manager, the role of Pre Analytics Reliever is responsible for covering any administration role within the Pre Analytics department when required and assisting with day to day operations.

This involves a wide variety of tasks and a degree of initiative and input is welcomed and expected as well as the ability to take direction and follow instructions. Working in a small team the role is a casual position.


  • General operational and clinical support for collection staff, including roster changes and assisting to cover sick leave;
  • Assisting to collate error data and provide feedback to staff for continual quality improvement;
  • Administrative tasks relating to laboratories results management and collections/appointments management;
  • Telephone management - provide a positive first impression and experience to all internal and external client enquiries and apply first call resolution where applicable; and
  • Dealing with enquiries and scheduling bookings from medical professionals and patients for pathology specimen collection services at Clinpath Collection Centres, domiciliary visits and/or hospital visits.

Applicants should possess the following:

  • Superior customer service skills;
  • Experience in a medical environment and a good grasp of medical terminology (advantageous);
  • A polished and professional telephone manner with excellent verbal communication skills;
  • The ability to be an active listener;
  • Excellent attention to detail;
  • High level of computer skills;
  • Ability to work collaboratively within a team;
  • The ability to practice flexibility;
  • High level of confidentiality; and
  • The ability to work calmly under pressure.

Why join us?

Clinpath Pathology offer a wide range of employee benefits:

  • Employee Rewards Program
  • Ongoing training and development
  • Employee Assistance Program
  • Employee Referral Program
  • Free annual flu vaccination
  • Corporate gym membership discount
  • Charitable and social events including annual Christmas Party, Pizza days and morning teas
  • Work life balance and flexible working arrangements

How to apply?

When applying, please ensure you include a cover letter, resume and address the key selection criteria as part of your application. Only those shortlisted will be contacted.

For further details about the position ref. no. 2151 please contact: Brooke Kenny, Operations Manager via email: BKenny@clinpath.com.au

Applications close: Close of business 9th June 2021

Applications Close: 09 Jun 2021

Mile End, SA

Health, Medical & Pharmaceutical


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