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Clinical Support Representative - Sydney Metro

Smith & Nephew - Sydney, NSW

Health, Medical & Pharmaceutical
Source: uWorkin


Our Purpose

Physical health is never just about our body. It’s our mind, feelings and ambitions. When something holds it back, it’s our whole life on hold.

We’re here to change that, to use technology to take the limits off living, and help other medical professionals do the same.

So that farmworkers, rugby players, grandmas and their grandkids stare down fear, see that anything’s possible, then go on stronger. Inspired by a simple promise. Two words that bring together all we do…

Life Unlimited

The Opportunity

Reporting to the Clinical Manager NSW, you will provide clinical support, and undertake training activities, for products and services in the clinical environment, in line with sales and marketing strategies, to ensure business objectives are achieved within the Recon/Trauma team. You will maintain and develop relationships with customers.

The Key Focus Areas of the Role

  • Provide exceptional clinical support to customers on organisation products; maintaining a high level of product knowledge.
  • Support surgical procedures in the hospital environment on a range of products on an ‘as required’ basis.
  • Manage the clinical training and in-servicing schedule in alignment with the sales strategy.
  • Enhance operating efficiencies including management of surgeon preferences and integration of warehouse and customer service initiatives.
  • Ensure the appropriate execution of the shared calendar.
  • Willingness to travel regionally on occasion when required
  • Support the maintenance/ development of customer profiles/ preferences.
  • Foster good teamwork, communication and execution across the state sales team.
  • Provide support in the capacity of a Territory Manager if required.

The Requirements Of The Successful Candidate

  • Tertiary qualifications in science or medical related discipline
  • Proven experience in medical field/ theatre setting
  • Proven experience in the orthopaedic and/ or endoscopy field is essential
  • A knowledge of selling skills
  • Extensive understanding of orthopaedic and/ or endoscopy products and industry - technical terminology and clinical knowledge
  • Good understanding of the operating theatre environment and surgical procedures
  • Good understanding of the Australian public and private healthcare system
  • Computer proficiency in MS Office
  • 10% Domestic Travel - travel to regional areas will be required occasionally
  • Live the values of Care, Collaboration + Courage

#LifeUnlimited with S+N:

  • We’ll support you to develop your career with a mix of on the job experience, support and mentorship from colleagues and formal learning opportunities.
  • We respect that individual employees have individual needs in both their personal and professional lives and our culture encourages work/life agility.
  • Your wellness is important to us, which is why we have created a range of options to help you maintain and improve your physical, mental and financial health.

To apply, please ensure that you include a cover letter addressing it to Talent Acquisition Lead ANZ. Due to a high volume of applications, please note that only shortlisted candidates will be contacted.

Smith & Nephew is committed to helping people regain their lives by repairing and healing the human body. We believe that this can only be achieved by establishing mutually beneficial relationships with all of our stakeholders including patients, healthcare professionals, investors, and employees. If you share our passion for innovation and can demonstrate how you meet the criteria outlined, we would love to hear from you.

We continue to actively build an environment where every individual can fulfill their potential and be proud ambassadors for Smith & Nephew, our customers and their patients. We value the diversity of our people and welcome applications from everyone.

  • We ask that agencies not reach out to the hiring managers at this stage as we will be following an internal talent acquisition process. Feel free to contact the TA ANZ team for more information.
  • Sydney, NSW

    Health, Medical & Pharmaceutical


    Shortlist Job