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Client Operations Manager

Novotech - Sydney, NSW

Health, Medical & Pharmaceutical
Source: uWorkin


About Novotech

Novotech is internationally recognized as the leading regional full-service contract research organization (CRO) in Asia-Pacific providing clinical development services across all clinical trial phases and therapeutic areas, including an in-house and integrated global product development and regulatory affairs consultancy, BioDesk.

Working in a fast paced and adaptable environment, we set a high benchmark for clinical trial operations by listening carefully, allocating Asia Pacific’s best people and talent, and leveraging best in class platforms, technology, systems and processes to meet our client’s clinical program goals and ultimately improve patient lives.

Our people are critical in meeting organisational and client’s objectives and we place a strong emphasis on creating an inclusive, collaborative, transparent and collegiate work environment where everyone is supported to be the best they can be. We support our employees with financial assistance to enable flexible working arrangements, paid parental leave for primary and secondary carers, and regular training, learning, and international knowledge-sharing opportunities.

About The Opportunity

The Client Operations Manager encompass both Business Development and Clinical Operations. The Client Operations Manager has a key role in the development of new business opportunities for Novotech, providing early phase clinical and operational expertise to potential new clients. Experience in the early phase and healthy volunteer trials is essential to the success of this role. This is an opportunity for an experienced Project Manager to expand into the Business Development aspect of clinical trials

Responsibilities Will Include

  • Build profitable business relationships with key opinion leaders, investigators, site staff and clients.
  • Attend meetings with potential new and existing clients to provide clinical, regulatory and operational expertise to discussions on new business opportunities.
  • On all assigned opportunities, ensure a high level of understanding of the requirements, scope and client expectations, undertaking a detailed review of the RFP, proposed project outline and any other available resources. Proactively undertake additional self-learning on the therapy area, investigational product and standard of care as required.
  • Obtain an understanding of the client’s key drivers and develop an operational and feasibility strategy for each assigned opportunity to ensure the most appropriate sites and countries are considered.
  • Support the Director, Client Operations (DCO) on other new business opportunities as required.
  • Lead feasibility process across APAC, and/or alliance partners regions as needed, and conduct feasibility in local region.

  • Graduate in a clinical or life sciences related field.
  • Relevant experience/qualifications in allied professions may also be considered.
  • Preferably at least five years’ clinical research experience including a role as a PM in a CRO environment
  • Must be able to communicate clearly, able to prioritise and meet deadlines..

Opportunities and Benefits

To deliver clinical trial and research excellence for our clients, our people are 'best in class'

At Novotech, we seek and nurture people with exceptional talent. We are committed to providing our people with regular internal and external training, a competitive bonus structure and a supportive work environment. We are also focused on providing our people with a wide variety of career growth and development opportunities.

For more information about where your next career step at Novotech might take you,visit http://novotech-cro.com/novotech-careers

Sydney, NSW

Health, Medical & Pharmaceutical


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