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May

Patient Relationship Officer

Monash Health - Melbourne, VIC

Health, Medical & Pharmaceutical
Source: uWorkin

JOB DESCRIPTION

Job Description

Location: Melbourne | Eastern Metropolitan

Job type: Not provided

Organisation: Monash Health

Salary: Salary not specified

Occupation: Administration/Secretarial

Reference: 47687

Patient Relationship Officer role in Jessie McPherson Private Hospital - Administration



  • Casual-various Shifts Monday- Sunday 0600-2100

  • An integral part of the wider team


The Patient Relationship Officer role operates within a range of competencies and skills that are required to ensure the effective and smooth management of admissions, discharges and transfers across the hospital. Great customer service is essential for this role.


You are a proactive individual with healthcare experience who enjoys a fast paced environment and are able to work effectively in an autonomous role. Prioritising comes naturally to you and being in a hospital environment you exhibit integrity, compassion, accountability, respect and excellence.


Who are we looking for?


  • Previous healthcare administration experience

  • Proficient computer skills

  • Excellent customer service and communication skills

  • Proactive, organised and able to work autonomously

  • Excellent time management skills

  • Medical terminology experience

  • Experience with use of iPM and webPAS systems will be advantageous

  • Quick to learn new skills

  • Ability to work well under pressure in a team environment


Benefits of working at Monash Health/Jessie McPherson private Hospital


  • Salary packaging

  • On-site fitness centre

  • On-site subsidised car parking


How to Apply


Jessie McPherson recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Jessie McPherson we are relentless in our pursuit of excellence and work to our six guiding principles.


Applications will only be accepted via the Monash Health online Mercury System only. Email applications will not be considered.


Existing Monash Health Employees should apply using a Mercury account registered to a private email address. Any queries please contact Recruitment Services on 92652776.


Offers of employment can only be made once all required probity checks have been completed. These include:


  • reference checks;

  • a clear Police Check conducted within the last three months;

  • a current Victorian Employee Working with Children’s Check (or proof of payment for same);and

  • proof of immunisation.


As part of our selection process, you may be invited by email to participate in an on-camera video interview.

Melbourne, VIC

Health, Medical & Pharmaceutical




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