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Admin Assistant Social Services

The Royal Victorian Eye & Ear Hospital - East Melbourne, VIC

Health, Medical & Pharmaceutical
Source: uWorkin


Full Job Description
Employment Type

Part Time


Ambulatory Services

Position Summary

The Royal Victorian Eye and Ear Hospital is a world class specialist hospital in eye and ear care that provides services across Victoria. As Australia’s only specialist eye, ear, nose and throat hospital, the Eye and Ear has been providing care for the senses for 150 years. The Eye and Ear has almost 60 different outpatient clinics for the diagnosis, monitoring and treatment of vision and hearing loss and provides a 24 hour emergency eye and ear, nose, and throat service. Every year the Eye and Ear cares for over 220,000 patients, with over 160,000 outpatients nearly 44,000 emergency patients and over 17,000 inpatients. The hospital is currently undergoing a major redevelopment to create a modern internal structure, improve access for patients and visitors and staff.

Our Vision

A world leader providing exceptional care

Our Mission

We aspire to be the world’s leading eye and ear health service through:

Outstanding patient experience

Exemplary leadership

Inspiring our people

Building a platform for the future

Our Values - Integrity, Care, Teamwork, Excellence

About the Role

The Eye and Ear hospital is a specialist hospital seeking an Administration Assistant to be part of the Social Service team.

The successful applicant will demonstrate excellent communication skills and exhibits ethical and professional responsibility.

This role will primarily undertake interpreting bookings, related account reconciliation, address interpreting enquiries from staff and patients and liaise with external providers. The role will also include undertaking patient transport bookings and enquiries as well as other administrative tasks within the social service and outpatient bookings team.

This is a varied role and offers the opportunity to learn or further develop skills in the public health setting.

Centrally located, close to public transport and a short walk to the CBD, we offer considerable employee benefits, including salary packaging, subsidised car parking as well as educational support.

The Eye and Ear is an equal opportunity employer and is committed to providing a work environment which is free from harassment or discrimination and promotes cultural diversity and awareness in the workplace.

The Eye and Ear is a smoke free environment.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

At The Royal Victorian Eye and Ear Hospital we are committed to supporting people with disability gain employment and develop their careers with us - if you meet the above requirements, we encourage you to apply. If you would like further information about this role please contact the people and culture department to discuss.’

Contact Person

Kathryn Day

Contact Number

(03) 9929 8061

Alternate Contact Person

Maureen Plain

Alternate Contact Number

(03) 9929 8527

Closing Date

East Melbourne, VIC

Health, Medical & Pharmaceutical


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