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Administration Officer

Monash Health - Melbourne, VIC

Health, Medical & Pharmaceutical
Source: uWorkin


Acknowledging the vital role they play in providing healthcare to our community, Monash Health proudly supports the WHO 2021 International Year of Health and Care Workers.

About Monash Health Refugee Health and Wellbeing

Monash Health is the largest public health service in Victoria, employing over 18,000 people across a range of specialities. Monash Health Refugee Health and Wellbeing is a specialist refugee health service, comprised of a multi disciplinary team dedicated to supporting people from refugee backgrounds achieve optimal health and well being.

About The Role

We are excited to announce a permanent part time Administration Officer vacancy in the Refugee Health and Wellbeing Program located at Monash Health Community, 122 Thomas street, Dandenong.

This position is integral to the day to day functioning of the refugee health program and to ensuring timely and appropriate patient care. The successful candidate will be part of a vibrant team committed to providing high quality care to refugees and asylum seekers.

About You

You have had experience in an administration role and thrive working in a dynamic, fast paced environment. You are committed to achieving results and delivering a high standard operational activity and patient care. You are flexible and welcome the opportunity to work closely with others in a job share capacity. You are an advocate of Monash Health’s values and guiding principles.

You Are Also:

  • Dedicated to best practice & quality care

  • Enthusiastic, compassionate & able to work collaboratively

  • Excited to contribute to a culture of excellence.

What You Need:

  • Excellent Customer Service skills, with a focus on being receptive to patient needs

  • Experience working within a Customer Service environment

  • Highly developed computer skills, including the Microsoft Office Suite

  • Highly developed interpersonal skills, with the capacity to liaise with stakeholders at all levels

  • Display the ability to work within a collaborative multi-disciplinary team environment

  • Display a commitment to ongoing professional development

  • Demonstrated ability to develop and meet operational objectives

  • Demonstrated ability to work in a dynamic, constantly changing environment and manage competing demands

  • Effective time management skills

  • Experience with iPM (Patient Management System)

  • Previous experience with HMS/Harrison is preferred but not essential

What We Offer:

  • Access to Monash Health in-house learning portals to further expand your acute clinical skills & knowledge base

  • Avenues to further develop your skills

  • Mentorship & career guidance

  • Supportive learning environment

In addition, you will have access to benefits including salary packaging to increase your take-home pay and access to gym, uniform and the Employee Assistance Program (EAP).

How to Apply

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Applications will only be accepted via the Monash Health online Mercury System only. Email applications will not be considered.

Existing Monash Health Employees should apply using your Monash Health employee account. For any queries contact Recruitment Services on 92652776.

Offers of employment can only be made once all required probity checks have been completed. These include:

  • reference checks;

  • a clear Police Check conducted within the last three months;

  • a current Victorian Employee Working with Children’s Check (or proof of payment for same);and

  • proof of immunisation.

As part of our selection process, you may be invited by email to participate in an on-camera video interview.

Melbourne, VIC

Health, Medical & Pharmaceutical


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