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Experience Clinical/practice Manager

Sunshine Dental Group - Sunshine, VIC

Health, Medical & Pharmaceutical
Source: uWorkin


The Practice

We are a well-established and growing, modern, friendly dental practice located in
Sunshine, Melbourne (10 kms west of Melbourne CDB) with two locations in Sunshine and 3 others across Melbourne.

The Role

The Clinical Manager position is a pivotal leadership role overseeing daily practice functions through the coordination and guidance of the team, and contributing to the overall delivery of superior patient care.

Responsibilities include (not limited to):

· Management of all HR related matters; Leave, Recruitment, Onboarding, Training & Development, Performance & Behaviour, Timetabling & Rostering

· Review and update documentation around people and processes in the practices

· Performance appraisals and management

· Supporting the directors to oversee the smooth daily operations of the practice

· In-depth oversight of the ongoing appointment schedule, updating and informing of appointment changes, reminders to patients, and follow up appointments

· A well-versed approach to stock control, dealing with dental materials and clerical supplies, ordering, maintaining, invoicing, and billing with a timely, efficient approach

· Strong knowledge of the health insurance process or the ability to quickly learn, communicating effectively about personal cover, outstanding gap, and the personal ongoing care/treatment plan process

About You

The Clinical Manager position is a senior role within the practice and will attract an individual with a proven background of operational team leadership within a dental practice environment. The ability to engage and motivate others will be a key strength along with modeling a positive work ethic.

Key Criteria

· Demonstrate leadership capabilities, sound dental environment knowledge

· Display the professional maturity to work collaboratively and autonomously within the business

· Demonstrate proficiency with IT systems, interfacing and integration of IT software, data management

· Be professionally presented, deliver excellence in patient and staff service, and have the capacity to step up when required and execute soft authority

· Utilise sound interpersonal skills and communication with dental professionals appropriately ‘managing up’ as required in a positive and productive manner

· Display vision, innovation, and commitment to continuous improvement


· It’s a permanent full-time position, 5 days a week but will accept applicants wishing for 4 days per week.

· We're motivated to make a difference, and we put our staff at the centre of providing quality primary care. With the flexibility to cater to your needs, accessibility to professional development, and attractive remuneration.

If you think this position sounds like you, please submit a cover letter along with your CV. This role is for an immediate start, but we can wait for the right candidate.

Job Types: Full-time, Permanent

Salary: $65,000.00 – $80,000.00 per year


  • Monday to Friday


  • dental practice management: 1 year (Preferred)

Work Remotely:

  • No

Sunshine, VIC

Health, Medical & Pharmaceutical


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