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Psychology Receptionist & Customer Service Extraordinaire!

Halo Practice Management - Loganholme, QLD

Administration & Secretarial
Source: uWorkin


Halo Practice Management is an admin company working with Mental Health professionals across Australia. We handle all the reception and admin tasks so that they can focus on their clinical work. Over the last two years, we've connected 15,000 people with allied health professionals across the country (in new client bookings), not to mention all the current clients we've assisted with ongoing bookings etc.

If the above sounds like something you'd like to be involved in, read on! Work with Psychology & Counselling practices across Australia, supporting them with:

- Answering their phone calls

- Making outbound calls on their behalf

- Making bookings for new and current clients

- Managing their emails and online enquiries

- Billing and processing Medicare rebates

... and much more!

It's really important to us that we build rapport with our customers (the Practices) and their clients (people attending therapy) to ensure we are to support them as best possible. To ensure this relationship-building is possible, we work in small teams and you get to know your regulars well and can best serve them.

We are currently looking for three to four new team members, the successful candidates must:

- Demonstrate a friendly and supportive approach

- Be proficient with computers (able to learn and understand systems in a timely manner, experienced with excel)

- Cope well under pressure (it is a fast-paced working environment!)

- Possess excellent written and verbal communication and language skills

- Be professional and understand the importance of boundaries

- Demonstrate exceptional attention to detail

- Have full weekday availability

Why work for us? Halo Practice Management is a fun, energetic and supportive company; our main values are communication, honesty and authenticity. We're not in the business of being boring or robotic, we're over here on the bright side, and we want you to join us!

Application Deadline: 08/06/2021

Job Types: Full-time, Casual

Salary: Up to $27.00 per hour


  • Employee mentoring program


  • Monday to Friday
  • No weekends


  • Admin/reception: 1 year (Required)


  • Drivers licence and reliable car (Required)

Work Remotely:

  • No

Loganholme, QLD

Administration & Secretarial


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