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Professional Services Manager

Big Umbrella - Sydney, NSW

Health, Medical & Pharmaceutical
Source: uWorkin


  • Exceptional senior leadership role in Workplace Health
  • Work collaboratively with Managing Director, HR & Consulting team
  • Join mid-sized organisation in exciting growth phase

Our client is an established & progressive Workplace Health & Rehabilitation Provider in Sydney CBD. This organisation provides a comprehensive & innovative suite of Workplace Health services. With the addition of a newly-created Professional Services Manager role, they are primed to take the organisation to the next level.

Reporting to the Managing Director, your role will involve:

  • People leadership – build a high-performing & engaged team culture
  • Quality assurance – ensure compliance & quality across all services, identifying training requirements & areas for improvement
  • Training & coaching – work with individuals to facilitate development & optimum performance
  • Customer relationship management – foster robust relationships with existing customers & proactive development of new relationships
  • Financial management – work with team members to ensure targets are being met. Notably, this organisation has reasonable workloads & KPIs

The Benefits

  • Salary $142,000-165,000 (including Super)
  • Performance-based bonus – based on team performance & individual contribution
  • Opportunity to have a significant impact by facilitating the growth of a mid-sized organisation
  • Work collaboratively with personable & energetic Managing Director, HR & Consulting team
  • Once established with the business, potential for ownership/shares in company on offer
  • Professional Development support
  • Fleet of company cars available for your use, with easy access CBD parking
  • Mobile phone, laptop & all business expenses
  • Flexible work arrangement

The Ideal Candidate

  • 5 years'+ relevant experience within Workplace Rehabilitation, Injury Management &/or Insurance
  • An adept leader, thrives on developing others to reach their potential
  • Understanding of quality assurance & compliance
  • Commitment to ongoing service improvement & innovation
  • A proactive approach & able to build outstanding stakeholders relationships
  • Personable, organised & a high degree of integrity

For more information or a confidential discussion, please call Sally West on 1300 217 391 or email hello@bigumbrella.com.au. Otherwise, please submit your application & we'll be in touch.

To view Big Umbrella's positions Australia-wide, please visit: www.bigumbrella.com.au

Sydney, NSW

Health, Medical & Pharmaceutical


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