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May

Patient Services Officer

Calvary - Adelaide, SA

Health, Medical & Pharmaceutical
Source: uWorkin

JOB DESCRIPTION

Calvary Adelaide Hospital
Patient Service Officer - Emergency Department
  • Join one of Australia’s leading health, community and aged care providers
  • Permanent Part-time position
  • Excellent salary packaging options available
About the role
The Patient Services Officer reports to the Patient Administration Manager and is responsible for clerical accuracy and efficiency within the Day Oncology Centre, Admission Centre, Front Office Departments to ensure a smooth admission and discharge process for all patients. The Patient Services Officer assists in achieving the goals of the Hospital, by working efficiently, effectively, co-operatively and collaboratively to contribute to the continuous quality improvement of the department. The Patient Services Officer will be mature and proactive with exceptional customer service and communication skills and a can-do attitude. The position will require the Patient Services Officer to possess empathy and discreet judgement and will have the ability to multi task and work without supervision.
What you bring
  • Friendly with professional attitude, and empathetic towards patients
  • Excellent verbal and written communication skills and phone manner with people of diverse backgrounds including patients, doctors and other health professionals
  • Be well presented, friendly and courteous
  • Ability to prioritise and multi-task and to work in a busy environment
  • Provide attention to detail and maintain a high level of confidentiality
  • Sound IT skills (Windows, Word, Excel, Outlook)
  • Knowledge of MBS billings and receipting
  • Account Management, including EFTPOS & Medicare billing
  • Duties will include front desk reception, managing online and phone appointments, and patient billings.
  • Experience with IPM and Medtech a very beneficial.
  • Available to cover a team roster over a 24 hour /7day period.
Benefits
This is an excellent opportunity to be a part of a leading mission based health care organisation. We offer paid parental leave, salary packaging, career progression, flexible working hours and training and skills development. Calvary is also proud to be recognised as a leader in gender equality. Further details are available here: https://www.calvarycare.org.au/careers/benefits/
About Calvary
Calvary is a national Catholic provider of health, community and aged care services operating in six states and territories. Our services include public and private hospital care, acute and sub-acute care, home care services and retirement and aged care services, in both rural and metropolitan areas. Calvary employs over 11,000 people and has over 1,500 volunteers.
Calvary continues the mission of the Sisters of the Little Company of Mary, a mission focused on caring for those who are sick, dying and in need. We express our values of hospitality, healing, stewardship and respect through “being for others” exemplified by the Spirit of Calvary and the example of Venerable Mary Potter.
How to join the team
To join our diverse, compassionate and dedicated team for a rewarding Calvary career, please submit an online application.
Please note: attached to the job advertisement on the Calvary Careers portal are important documents relating to the role. Please ensure you view these documents before beginning your application. It is suggested that you download a copy of these for your reference.
Candidates must hold Australian or NZ Citizenship or the capacity to permanently work in Australia. Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
As part of the application process, you may be required to participate in a health evaluation, which could include face to face assessment and drug and alcohol testing, to ensure your suitability for the role.
A Working with Children Check is a condition of employment.
Please note we are unable to accept emailed applications or resumes and phone calls from recruitment agencies.


Selection Criteria
Essential: Have you experience in an administrative role within a healthcare setting?
Essential: Do you have excellent communication and interpersonal skills?
Essential: Are you committed to excellent customer service and continuous quality service?

Contact Person
Paul Quigley

Contact Number
(08) 8227 7032

Contact Email
Paul.Quigley@calvarycare.org.au

Alternate Contact Person
Tori Gilroy

Alternate Contact Number
(08) 8227 7077

Closing Date
04/06/2021

Adelaide, SA

Health, Medical & Pharmaceutical




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