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21

May

Reception & Admin Off.

Wesley Mission Queensland - Sinnamon Park, QLD

Health, Medical & Pharmaceutical
Source: uWorkin

JOB DESCRIPTION

Receptionist - Allied Health Clinic - 3 days per week

Wesley Mission Queensland (WMQ) is an innovative and responsive not-for-profit community service provider, with more than 70 locations throughout South East Queensland. We support more than 100,000 Queenslanders every year with aged care, disability and mental health services, youth and family programs, palliative care and emergency relief. With over 100 years' experience in caring for our community, Wesley Mission Queensland has a history steeped in hope, respect, compassion, empowerment, innovation, justice and integrity. To learn more about our organisation, please see www.wmq.org.au.

Wesley Mission Qld's Health and Wellbeing team provide allied health and nursing services to a wide range of clients living in the community. We have a team of ~70 staff across our two clinic locations (Chermside and Sinnamon Park) and our services span across 11 clinical disciplines. Our facilities include two allied health clinics, a rehabilitation gym and a hydrotherapy pool, as well as a mobile clinical workforce who can deliver services to clients within their homes. There is currently an exciting opportunity for an administrative professional to join our team in a Receptionist capacity for 3 days per week, working Wednesday, Thursday and Fridays, 8am to 4.30pm, with the opportunity for the role to increase to full time in the future. Our ideal candidate is an enthusiastic people-person with administrative experience within a health or medical setting who is a fast learner and problem solver.

Key Responsibilities Include:
  • Contribute to a customer centric culture that maintains their needs at the heart of all activities.
  • Identify opportunities with service delivery team members to provide cross disciplinary services which may be of benefit to the customer.
  • Provide overall day to day operation of the front receptionist processes.
  • Efficient appointment scheduling and resource allocation for clinical staff
  • Monitor printers and administration equipment; coordinate servicing, deliveries and ordering of admin and non-admin consumables for the hub.
  • Manage cash till and EFTPOS transactions and reconciles banking at the end of each day.
  • Manage financial transactions through relevant practice management systems, create receipts for all services and provide support to customers claiming private health insurance, obtaining reimbursement for Medicare funded visits and process DVA documentation requirements.
  • Maintain currency of knowledge of relevant funding requirements and eligibility criteria, local fire and safety protocols including pool rescue procedures and participate in Hydrotherapy Rescue training and/or basic first aid.
  • Contribute actively to a MDT environment to achieve the best possible outcome for customers.
  • Communicate effectively with staff, customers, various stakeholders and the Allied Health Manager.
  • Adopt and utilise a dynamic, mobile approach to customer service delivery.
  • Accept additional responsibility as required to enhance service delivery

Why work with Wesley Mission Queensland
Working alongside people who love what they do
Salary Packaging
Product Discounts
Travel Discounts
Employee Assistance Program

Wesley Mission Queensland's Vision is: 'a compassionate, just and inclusive society for all'. We are committed to EEO, OH&S, Ethical Practices and the principles of Cultural Diversity and are a preferred employer for older workers. Wesley Mission Queensland has been recognised as a GOLD Mental Health First Aid Skilled Workplace by Mental Health First Aid Australia for our strong commitment to embedding the Mental Health First Aid program into our organisation. Successful applicants are expected to abide by the WMQ Code of Conduct. Relevant criminal record checks will be undertaken on recommended applicant. To view our Privacy Policy, please click here. Salary Packaging is available to Staff to potentially enhance remuneration.

Essential Requirements
Essential: Must have a current Drivers licence and willingness to drive in the course of work.

Sinnamon Park, QLD

Health, Medical & Pharmaceutical




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