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Administrative Support

Mercy Health - Melbourne, VIC

Health, Medical & Pharmaceutical
Source: uWorkin


The role of the Administration Officer is responsible for providing high quality reception and administrative support to the Mercy Mental Health Program. This involves completing the patient journey (admitting, discharging, arriving, departing and transferring) on various patient management systems. You will be greeting clients and visitors and responding to enquiries. You will provide support to other team members and actively participate in key activities of the Mercy Mental Health Program

  • Permanent full time position available
  • Various shifts available based on a 7 Day a Week rotating roster
  • Predominately supporting the Clare Moore Adult Inpatient Unit located onsite at Werribee Mercy Hospital this role requires the flexibility to support both Acute Inpatient and Community Services at various sites across Wyndham and Footscray.

  • Demonstrated administrative and MS Office skills, iPM, CMi, and Mastercare desirable
  • Strong customer service focus and excellent conflict resolution skills
  • Proven problem solving, ability to work autonomously, time management skills and multi tasking abilities.
  • Excellent oral and written communication skills

Mercy Mental Health (South West Area Mental Health Service) is a public mental health service supporting people in south west metropolitan Melbourne with severe and complex mental illnesses by providing acute and community-based care. Services are available to adults through acute inpatient programs, residential rehabilitation programs and crisis and community recovery-focused treatment programs. We also deliver inpatient and community specialist perinatal mental health services to women and infants in western Victoria.
Mercy Health is a Catholic organisation grounded in a 2,000-year tradition of caring for others. Founded by the Sisters of Mercy, Mercy Health is made up of more than 9,500 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women's health services, early parenting services, home care services and health worker training and development.
Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the WGEA.

Mercy Health recognises that many people want to work somewhere that is more than ‘just a job.’ With a values based culture, Mercy Health offer a generous range of benefits to support you to maintain a healthy work/life balance. These include:
  • Salary packaging benefits
  • Opportunity to purchase additional leave
  • Health and Wellbeing programs
  • Camp Australia School Holiday Program
  • Career progression and development opportunities
  • A range of discounts available across a diverse portfolio of financial, healthcare, travel and other services
We focus on caring for our staff members and those important to them. We support all staff to be their authentic selves at work through Whole Self @ Mercy Health - our network group for LGBTIQ staff and allies.
At Mercy Health we pride ourselves on embracing diversity and foster an inclusive culture where individual differences are respected and celebrated. We encourage applications from people of all ages, abilities and cultural backgrounds including Aboriginal and/or Torres Strait Islander Peoples.
Mercy Health is committed to the safety of all children and vulnerable people across our services. We recognise the importance of listening to the voice of children and vulnerable people and have a zero tolerance of any form of abuse and neglect.
To be the successful candidate you must meet the position requirements as well as provide a current Police Record Check and Working with Children Check. Mercy Health may conduct additional background checks subject to current legislation.
If you have any questions or require any adjustments to ensure a fair and equitable interview and selection process please contact us on the details below.

  • Julie Quinn - Acting Administration Manager
  • Email: jquinn@mercy.com.au
  • Phone Number: 9216 8783

To view the position description or submit your application please click the 'Apply Now' button.

Melbourne, VIC

Health, Medical & Pharmaceutical


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