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Case Manager

KompleteCare Community and Home Care Services - Kilburn, SA

Voluntary, Charity & Social Work
Source: uWorkin


We are seeking a motivated and compassionate Case Manager in the Central suburbs of Adelaide to join the KompleteCare team!

KompleteCare is an Aged Care and NDIS provider.

KompleteCare is a South Australian family owned and operated provider of premium in-home care services for older and disabled people.

About the role

As a Case Manager, you will be the central point of contact for your own portfolio of clients and provide support according to innovative and effective case management practice.

This is a permanent full-time position. Permanent part time role can be considered in partnership with right candidate.

The Case Manager will work within the dynamic and dedicated Case Management team. Duties and responsibilities include:

· Meeting with clients and their families to understand their care needs

· Developing client-centred care plans and individual budgets

· Liaising with health professionals and other providers involved in a client's care

· Working collaboratively with the Case Management team to ensure the most compatible staff are scheduled

· Monitoring, reviewing and evaluating services provided to clients

· Preparing and maintaining records, documents and reports as required and in accordance with legislation, policies and procedures

· Advocating on behalf of clients and families

· Communicating regularly with clients and families

Role requirements

Requirements of the role include:

· Minimum, Diploma Community Services or willing to get one

· Experience in working in aged care or disabilities as a support worker highly regarded

· Understanding of casework practices for the aged, people living with dementia, people with complex care needs and people with disabilities

· Understanding of home care funding streams including Home Care Packages and NDIS funding

· A strong command of English and excellent verbal and written communication skills; the ability to problem solve, negotiate and mediate

· Proficient with computers, Microsoft Office 365 suite and the use of databases

· Right to work in Australia permanently with no restrictions

· National Police Certificate with nil disclosable history

· Unrestricted Driver’s Licence

What we can offer you

At KompleteCare, our strength lies in the people we recruit, train and professionally develop. We offer many great opportunities and benefits to support and inspire you in the work you do.

· Continuous opportunities for training and development, including specialist care training to expand your client base and skillset

· Fun social events to meet and get to know other KompleteCare staff

· 24/7 phone support from the KompleteCare team

· Flexible working hours for work/life balance

· A friendly and supportive company culture that truly values you and the work you do

· EAP that is confidential

Apply today!

To register your interest in joining the KompleteCare team, please email through your resume and a cover letter. You must address the role requirements. There are opportunities for traineeships if you have other relevant experience in aged care and/or disabilities.

Only applicants that fulfil the KompleteCare employment criteria will be contacted for an interview.

Job Types: Full-time, Permanent

Salary: $64,982.00 – $70,000.00 per year


  • 8 hour shift
  • On call


  • case management: 1 year (Preferred)


  • Australian driver's licence (Required)

Willingness To Travel:

  • 50% (Preferred)

Kilburn, SA

Voluntary, Charity & Social Work


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