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April

Medical Receptionist

St. Kerellos Medical Centre - Mentone, VIC

Health, Medical & Pharmaceutical
Source: uWorkin

JOB DESCRIPTION

About the Role

We are seeking a receptionist/administrator to join our team at St. Kerellos Medical Centre in Mentone. The clinic is conveniently located next to Mentone train station.

We are looking for someone who is self-motivated, with excellent communication and organisational skills.

The position is available immediately upon completing a training shift, and consists of two 8 hour shifts per week (Wednesday and Thursday 2:00pm - 8:00pm), with flexibility to occasionally cover other shifts as needed.

Duties & Responsibilities

· Being the first point of contact for patients: answering phone calls, coordinating appointments, responding to patient queries and requests, and greeting patients as they arrive.

· Using the relevant software programs to manage patient files, appointments, and process billing.

· Liaise with other medical professionals over the phone and coordinate their communications with the GP in a timely and efficient manner.

· Process incoming and outgoing fax communications.

· Ensure that the waiting area and clinic is kept clean and tidy.

· Be responsible for ensuring the courier pickup of pathology samples from the clinic.

· Monitor and restock medical supplies in the clinic rooms.

· Assist the GP with other administrative duties, as required.

About You

· Must have the right to work in Australia.

· Excellent customer service skills – with a professional in-person and telephone manner.

· Good problem solving skills, able to respond flexibly and promptly to arising issues.

· Sensitive and aware of confidentiality requirements in healthcare.

· Responsible and able to confidently staff the reception area by yourself.

· Previous administrative or receptionist experience favourable, but not required.

Mentone, VIC

Health, Medical & Pharmaceutical




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