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Schn - Emr Training And Support Officer

Sydney Children's Hospital Network - Sydney, NSW

Education, Childcare & Training
Source: uWorkin


Sydney Children's Hospitals Network is the largest paediatric health care entity in Australia. We care for thousands of children each year in our hospitals and in their homes — with one purpose in mind — to help young people live their healthiest lives.

Employment Type: Temporary Full Time up to 12-Sep-2022 (Maternity Leave Backfill)
Position Classification: Health Mgr Lvl 2
Remuneration: 98105.44 - 116361.04
Hours Per Week: 38
Requisition ID: REQ228057
Location: Westmead

What you'll be doing

The position of the eMR Training and Support Officer sits within the Application Training and Support Unit as part of the Directorate of Clinical Integration.

This position is an integral part of the on-going development, implementation and support of the eMR across the Sydney Children's Hospitals Network.

Supporting end users through change and adoption is critical to the success in delivering new applications to our organisation. Our training and support team play a key role in the implementation and on-going support of the eMR and other business applications. As such these position holders must display excellent communication skills and a commitment to the development and support of training and implementation plans to support the business needs.

The incumbent's experience within health and/or education will assist in identifying and focusing learning needs and applying effective training techniques for clinical and nonclinical staff. They will work closely with the eMR and PMO teams and other stakeholders to provide advice and guidance on issues and problems related to training and supporting staff across the Network.

Selection Criteria: 

  • Clinical experience in Nursing, Medicine or an Allied Health discipline or demonstrated knowledge and experience working within an eMR education and training role.
  • Certificate IV in Workplace Training and Assessment or equivalent demonstrated experience and high-level skills in facilitating learning processes.
  • Experience in the organisation, development, delivery and evaluation of training syllabi to users of clinical systems and coordination of flexible training programs to suit the needs and best learning methods of staff.
  • Demonstrated excellent verbal and written communication skills including the ability to prepare training material and reports, give presentations, engage clinicians, negotiate change and effectively communicate to a wide range of health professionals
  • Excellent planning, time management and organisational skills particularly in the area of managing multiple tasks, working within a team and multi-disciplinary issues to meet deadlines.
  • Demonstrated high level proficiency with MS Office products (including Word, Excel, PowerPoint and preferably Project and Visio)
  • Availability and ability to work outside normal working hours (i.e. 24x7 operations) when required, including on-call support.
  • Current NSW drivers' license and willingness to travel to all facilities within the Sydney Children's Hospitals Network.

SCHN is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Indigenous Australians, and people from culturally diverse backgrounds. 

Aboriginal and Torres Strait Islander people are encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families that access the services we provide at the Sydney Children’s Hospitals Network. Aboriginal job applicants are encouraged to visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application.

Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Christopher Edwards on [email protected]

Applications Close: 09/05/2021