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Patient Management Application Specialist Secure Messaging And Patient Application System (Pas)

Northern Sydney Local Health District - Sydney, NSW

Health, Medical & Pharmaceutical
Source: uWorkin


Employment Type: Permanent Full Time
Position Classification: Health Manager Level 3
Remuneration: $2186.27 - $2492.34 per week
Hours Per Week: 38
Requisition ID: REQ225305

Where you'll be working
Macquarie Hospital
Northern Sydney’s vision is to be "leaders in healthcare, partners in community wellbeing". Our purpose is “embracing discovery and learning, building partnerships and engaging our community to deliver excellent health and wellbeing.”

What you'll be doing The Clinical Application Support (CASU) exists within Clinical Informatics Department of Information Communications and Technology (ICT), Northern Sydney Local Health District (NSLHD).
The unit provides;

  • ongoing application support and management of clinical and patient management applications
  • clinical application upgrades and maintenance
  • eMR data quality and management
  • expert knowledge, ongoing enhancements, optimisation and development of the eMR and
  • consulting services on the development of new clinical applications, advice on business process reengineering and transformation, change management, benefits realisation and post implementation reviews.

The Patient Management Application Specialist, Scheduling is primarily responsible for the design, build, testing and maintenance of Clinic schedules, resources, appointment types and request lists for acute in- and out-patient services, as well as community clinics.

Candidates will need to meet the following criteria:

  1. Consistently demonstrates behaviours that reinforce the CORE Values of our organisation; Collaboration, Openness, Respect and Empowerment. Demonstrates these behaviours with all stakeholders; colleagues, direct reports, as well as our patients and consumers, and those that care for them.
  2. Relevant tertiary qualifications or equivalent experience in a Health discipline, Information Management/informatics, or Information Communications & Technology.
  3. Demonstrated experience performing application management and support in Cerner Enterprise Scheduling Management (ESM) system testing, issue investigation, issue resolution, change management and change control procedures.
  4. Excellent verbal and written communication skills including the ability to prepare reports, training manuals, and procedures.
  5. Demonstrated planning, time management and organisational skills particularly in the area of managing multiple tasks and multidisciplinary issues to meet deadlines.
  6. Proven resilience when challenged with conflicting priorities and ability to show initiative to ensure ongoing commitment to the delivery of solutions & services to stakeholders.
  7. Excellent customer service skills and the ability to analyse client requirements.

Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Serena Filippoff on [email protected] or 0414 193 243

Applications Close: 12 May 2021

Sydney, NSW

Health, Medical & Pharmaceutical


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