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Client Relationship Consultant | Aged Care & Senior Living

Pride Living Group - Sydney, NSW

Health, Medical & Pharmaceutical
Source: uWorkin



Aged care is undergoing a transformation. With the winds of change coming with the Royal Commission, the focus is shifting from an institutional model of care to one which places resident choice and independence at its core.

Pride Living is the industry leader in assisting age care providers implement lifestyle and accommodation services to maximise resident choice. Our assistance involves the design, implementation and monitoring of services to ensure that they are appropriate and continue to be delivered.

This role is a unique opportunity to mentor, give confidence and develop relationship with our clients, ultimately leading to improved outcomes for older Australians.

The role

Your role will involve:

  • Developing positive relationships with our clients.
  • Providing a helpdesk for our clients.
  • Facilitating training workshops.
  • Managing projects and subscriptions to ensure that deliverables are being met in a timely manner.
  • Managing a subscription model extending beyond the initial 12 months.
  • Delivering innovation to our program to meet client needs.

About you

To be successful in the role, you will have:

  • Experience in successfully designing and delivering new services to the market
  • Experience in aged care sales, hospitality, airline or cruises will be highly desirable
  • High-level written and verbal communication skills
  • Highly organised, self-disciplined and a self-starter
  • A collaborative work style
  • A current driver’s licence
  • Undergo a Police Check and flu vaccination.

Job benefits and perks

An attractive salary with a profit share scheme, a great team environment, flexible working arrangements and professional development opportunities.

To apply

Please submit your application to clientservice@prideliving.com.au

Initial responses to include a short (2 page) CV covering employment history for the last 3 years, key project outcomes you have delivered in your previous roles and any skills and attributes you consider valuable to this role.

Sydney, NSW

Health, Medical & Pharmaceutical


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