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Health Professional Level 3- Way Back Clinical Lead

ACT Government Health - Canberra, ACT

Health, Medical & Pharmaceutical
Source: uWorkin


Full Job Description
Our Vision: Creating exceptional health care together.
Our Role: To be a health service that is trusted by our community.
Our Values: Reliable, Progressive, Respectful and Kind

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT)—a catchment of approximately 400,000 people. It also services the surrounding Southern New South Wales region which includes the Bega Valley, Bombala, Cooma-Monaro, Eurobodalla, Goulburn, Mulwaree, Palerang, Queanbeyan, Snowy River, Upper Lachlan Shire and the Yass Valley.

CHS administers a range publicly funded health facilities, programs and services including but not limited to:

  • The Canberra Hospital: a modern 600-bed tertiary hospital providing trauma services and most major medical and surgical sub-specialty services.
  • University of Canberra Hospital Specialist Centre for Rehabilitation, Recovery and Research: a dedicated and purpose-built rehabilitation facility, with 140 inpatient beds, 75-day places and additional outpatient services.
  • Four Walk-in Centres: which provide free treatment for minor illness and injury.
  • Six community health centres: providing a range of general and specialist health services to people of all ages.
  • A range of community-based health services including Early Childhood Services, Youth and Women’s Health, Dental Health, Mental Health, Alcohol and Drug Services.
Woden Community Service

Woden Community Service (WCS) is a well-established and regarded not-for-profit community-based organisation in the ACT that provides a wide range of services to the broader Canberra community. Centrally located in Canberra, WCS works with children, young people, adults, families, and multiple diverse communities and other organisations across the ACT. Services are flexible, responsive, innovative and person-focused, and are funded by a variety of sources including the ACT and Commonwealth Governments, the NDIA, Primary Health Network or fee-paying.

WCS has developed a sophisticated stepped model of care that underpins its mental health psychosocial support services. At one end of this continuum of care is the IAPT model of Next Step, followed by the NPSM New Path Service. At the more intensive end of this model of care is The Way Back Support Service and Transition to Recovery (TRec) currently working in partnership with Canberra Health Services.

Beyond Blue

Our Vision: for everyone in Australia to achieve their best possible mental health
Our Mission: we promote good mental health. We create change to protect everyone’s mental health and improve the lives of individuals, families and communities affect by anxiety, depression and suicide.
Our Values: Collaboration, Respect, Enthusiasm, Excellence, Innovation and Integrity

Beyond Blue works in all States and Territories, aiming for our campaigns, communications, resources and programs to be as accessible in remote communities as inner metropolitan suburbs, to:

  • Inform and connect people to enable them to achieve their best possible mental health and access support when they need it.
  • Influence and challenge discriminatory behaviour by advocating for positive change and prompting discussions across Australia.
  • Innovate and initiate effective ways to improve access to support and improve outcomes for people, families and communities.
  • The experiences and needs of people affected by anxiety, depression and suicide underpin all Beyond Blue's work.
  • Our independence and bipartisan approach to issues position us to advocate for positive change, and a better deal for people experiencing anxiety, depression and suicide risk. Our research continues to shape our work and that of others, and we collaborate with partners across many sectors and industries to advance our collective thinking, knowledge and direction.
Overview of the work area and position

The Division delivers services at a number of locations, including hospital inpatient and outpatient settings, community health centres, detention centres, other community settings including people’s home. These services include:
  • Rehabilitation and Speciality Services
  • Adult Community Mental Health Services
  • Adult Acute Mental Health Services
  • Alcohol and Drug Services
  • Child and Adolescent Mental Health Services (CAMHS)
  • Justice Health Services
Mental Health, Justice Health and Alcohol and Drug Services (MHJHADS) provide health services directly and through partnerships with community organisations. The services provided range from prevention and treatment to recovery, maintenance of wellbeing and harm minimisation. The participation of people accessing our services, their families and carers is encouraged in all aspects of service planning and delivery. The Division works in partnership with individuals, carers, and a range of government and non-government service providers to ensure the best possible outcomes for clients.

The Adult Community Mental Health Services (ACMHS) provide services for people aged over 18 years with a strong focus on the provision of timely and effective mental health interventions in the community, including the Home Assessment and Acute Response Team (HAART) which provides community-based crisis interventions and support.

This Health Professional Level (HP3) position will be physically based in HAART but will provide clinical leadership and support for the Way Back Support Service. Although employed to HAART, the position will work in partnership with Woden Community Services.

The Way Back Support Service is a Beyond Blue initiative (funded by the ACT Health Directorate and Commonwealth Government) providing non-clinical care and practical support to individuals for up to three months following a suicide attempt.

The Way Back Support Service aims to prevent further episodes of self-harm by providing proactive non-clinical support and co-ordination of patient access to services in the community for up to three months following discharge by:

  • maintaining contact and providing encouragement and support
  • encouraging the uptake of hospital discharge plans and utilisation of safety plans
  • supporting attendance to medical and allied health appointments
  • facilitating access to a range of community support services
  • assisting clients to connect with support networks.
  • The Way Back Support Service operates from 9am to 5pm Monday to Friday. The service is based within Woden Community Service and presentations to hospital on weekends or after hours will be followed up via phone call during the next business day.
Crisis intervention is redirected to existing clinical pathways including Adult Community Mental Health Services. Clients are routinely provided with information on emergency mental health contacts and are encouraged to use 24/7 crisis helpline services if they are feeling suicidal or are concerned about someone else’s safety.

The position reports to the HAART Team Leader for line management purposes including clinical governance but will work in partnership with WCS Management.

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as Lesbian, Gay, Bisexual, Transgender, Intersex, or Questioning (LGBTIQ) are encouraged to apply.

Eligibility/Other Requirements

  • Be registered or be eligible for registration with the Australian Health Practitioner Regulation Agency (AHPRA).
  • Approved tertiary qualifications or equivalent in Occupational Therapy, Psychology, or Social Work.
  • A minimum of three years, ideally five years, experience working in a mental health or related field.
  • Hold a current driver’s licence.
  • Experience in working in partnership with community and emergency services personnel that promotes a spirit of cooperation and collaboration, and respect for each other’s philosophy, priorities, knowledge, skills, and experience
Prior to commencement successful candidates will be required to:
  • Undergo a pre-employment National Police Check.
  • Be registered under the Working with Vulnerable People (Background Checking) Act 2011.
  • Comply with CHS Occupational Assessment, Screening and Vaccination policy, (OMU).

This is a temporary position available for a period of 12 months.


  • Provide clinical leadership and oversight of all referrals made to the Way Back Support Service to support appropriately triaged and prioritised referral management. This includes: provision of clinical discipline-specific expertise and advice; actively applying recovery-based intervention principles; and working collaboratively with all stakeholders to promote optimal outcomes for consumers.
  • Collaboratively develop and embed robust referral and escalation pathways for the Way Back Support Service, including identification of relevant internal system integration initiatives to improve referral pathway processes and procedures and support implementation.
  • Liaison and collaboration with the Way Back Support Service to facilitate a timely response to referrals. This includes the identification of risk and the sharing of discharge information to ensure smooth transitions between acute and community supports.
  • Initiate, foster and manage relationships with the various referring services to the Way Back Support Service.
  • Complete case notes to the required standard and meet reporting and data collection requirements, as well as initiating, coordinating and leading quality improvement activities related to the Way Back Support Service.
  • Undertake and provide leadership, clinical supervision and engage in professional development activities.
  • Contribute to ongoing governance (including clinical) of The Way Back Support Service, including supporting development of any business cases required for ongoing funding for this position.
  • Undertaking other duties as directed, within the approved scope of clinical practice ensuring the delivery of high-quality person and family centred, safe and high-quality patient care.
Selection Criteria

These are the key criteria for how you will be assessed in conjunction with your resume and experience. Your statement of claims against the Selection Criteria should summarise how your skills and experiences would enable you to fulfil the responsibilities of the position. It is therefore in the interests of candidates to present their application in a way that demonstrates significant outcomes associated with each of the criteria, as well as the capabilities and behaviours that underpin them.

1. Proven ability to undertake relevant mental health and risk assessment of people experiencing acute symptoms of mental illness and application of contemporary and evidence-based skills in relation to crisis intervention.
2. Demonstrated understanding of the principles of recovery, the National Standards for Mental Health Services, and the Fifth National Mental Health and Suicide Prevention Plan.
3. Effective communication and high-level negotiation skills, and an understanding of and willingness to participate in research, quality improvement activities, and clinical supervision.
4. Demonstrated knowledge of current mental health services within the ACT and sound knowledge of current mental health and other relevant legislation.
5. Demonstrates a commitment to Work, Health and Safety (WHS) and the positive patient experience and displays behaviour consistent with CHS’s values of Reliable, Progressive, Respectful and Kind.

How to Apply

For further information about the position and a copy of the performance expectations and jobs demands checklist, please contact the Contact Officer above.
To complete your application, you must prepare responses to the Selection Criteria and upload this as part of your application along with a current curriculum vitae. For more information on how to apply go to http://www.health.act.gov.au/employment/how-apply. For further information about the position and a copy of the performance expectations and jobs demands checklist please contact the Contact Officer above.

Job: Allied Health
Salary Range: 95,883.00 - 106,044.00
Contact Name: Jade Nolan
Contact Email: jade.nolan@act.gov.au
Closing Date: 23/Apr/2021, 8:59:00 AM

Canberra, ACT

Health, Medical & Pharmaceutical


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