Receptionist

About us

QVS is Australia’s longest established, privately owned 24/7 specialist hospital, in Brisbane, based across two sites at Stafford and North Lakes. We are committed to providing compassionate, progressive, evidence-based care that supports the animal-owner bond. We are a diverse group of specialists, technicians and support members (numbering over 150) that work in a jovial, cohesive and enjoyable environment. Current disciplines include internal medicine, surgery, emergency and critical care, theriogenology, dermatology and cardiology, with plans to expand beyond this.

The Role

The receptionist is the first point of contact for all customer enquiries to the hospital. The receptionist is required to provide high quality customer service when greeting customers in person and over the phone. They must provide exceptional communication skills to ensure the front of house runs smoothly and efficiently and this efficiency continues throughout the hospital.

What we offer:

A fascinating and varied role within a supportive and highly skilled team, where every member is valued for their contribution.

• We offer ongoing professional development.
• We offer a Work/Life Balance Program that includes gym and yoga membership discounts, massages
• We have a quarterly employee recognition program.
• We also celebrate your big day with a birthday cake.

Hours:
Weekend 7.00 to 15.00 roster with potential additional ad hoc hours during weekdays

About you:
The successful candidate will have:

• Experience in a similar role preferably in a health related field.
• Demonstrated ability to interact and maintain accurately data in a Client Relationship Management system. We use Cornerstone.
• Excellent telephone manners
• Demonstrated ability to prioritise at times conflicting deadlines
• A friendly, easy going nature and the ability to work both independently and as part of a team.

Desirable Criteria (not mandatory):

• Emergency triage experience
• Animal handling experience
• Knowledge of Cornerstone
• Work experience in a veterinary practice an advantage

Pay will be commensurate with experience and qualifications.

If this role sounds right for you and you would like to become part of the QVS team, please email your application, including a cover letter and resume to: natalie.jays@qldvetspecialists.com.au

Please see our website https://www.qldvetspecialists.com.au