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Enrolment Officer

TAFE Gippsland - Bairnsdale, VIC

Health, Medical & Pharmaceutical
Source: uWorkin


Enrolment Officer

  • Full Time (38 hours per week)
  • Ongoing position
  • Based at TAFE Gippsland’s Bairnsdale
  • Job Reference No. 2146

GREAT things happen here

About us:

Now is the time to make the change, transform your career with TAFE Gippsland.

With over 85 years of experience in delivering quality vocational training, TAFE Gippsland is a multi-campus facility with major campuses located at Bairnsdale, Sale/Fulham and Lakes Entrance, Traralgon, Morwell, Leongatha, Yallourn and Warragul.

About the role:

This is a fantastic opportunity for a person who is passionate about providing great customer service to our students to join the Client Services Team at one of our major campuses.

Reporting to the Team Leader Client Support and Enrolment, you will be the smiling face that welcomes visitors to the campus and responsible for processing student enrolments from application to enrolment. This will include participating in student enrolment days; undertaking back-of-house enrolment processing, validating student eligibility, administering payment processing and appropriately managing documentation obtained from students. You’ll play an integral role in ensuring that students coming to TAFE Gippsland have an excellentexperience from the moment they start their journey.

TAFE Gippsland is a Child Safe Organisation.

Skills and experience:

  • Exceptional Customer Service ethic and skills
  • Experience working in a team environment and ability to work collaboratively with other departments
  • Excellent interpersonal and communication skills
  • Excellent planning and organisation skills
  • Demonstrated initiative and problem solving skills
  • High attention to detail and ability to explain complex requirements eg enrolment eligibility criteria to a prospect/ student/peers.
  • Experience working in higher education or the TAFE sector is highly desirable
  • A tertiary qualification (Degree or Diploma) would be highly regarded

What we offer:

  • Employment with Gippsland’s leading Training Provider
  • Benefits and conditions under the PACCT Agreement 2016
  • Family-friendly organisation
  • Professional Development opportunities
  • Access to Employee Assistance Program

A six month probationary period applies to this position. Successful applicants must hold a current Driver’s Licence and will be required to satisfy a National Police Record Check and a Victorian Working with Children Check.

How to Apply:

Applications must be submitted online and address the Key Selection Criteria and include a current CV and. No late or hard copy applications will be accepted.

Key selection criteria can be located by clicking on the download documents button on this page. 

Please Note: Applications that do not address the Key Selection Criteria and include a current resume will not be considered for this position. 

Closing Date:

2pm Thursday 15 April 2021


Please contact Annie McDonald on 0455 142 446 for specific enquiries relating to the position.

For assistance with the online application process, please contact the Human Resources Department on (03) 5152 0724.

Bairnsdale, VIC

Health, Medical & Pharmaceutical


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