Office Administrator

Springwood Physiotherapy has been a leading provider of physiotherapy services for over 35 years. Ability Driving has been conducting Occupational Therapy driving assessment within the rooms of this practice for the past 9 years. We are currently looking for an exceptional individual to fill the reception role for both businesses. This job involves all aspects of patient administration, client management and maintaining relationships with all stakeholders.

Your essential attributes are:

Long term commitment to this role

Ability to build rapport with people quickly and easily

Exceptional communication skills

Ability to multi-task and remain calm and friendly

Excellent organisational, time management and problem solving skills

A keen eye for detail and accountability for own work

Ability to work autonomously and unsupervised

Proficient computer skills, including use of Word, Excel and practice management software

Responsibilities (including but not limited to):

Welcoming and interacting with clients in a friendly and professional manner

Answering telephones and providing relevant information

Booking and confirming appointments and following up necessary documentation

Liaising with clients, therapists and other professionals

Creating and maintaining electronic client files

Billing and receipting individuals. Processing Medicare, DVA, Workcover, HICAPS and insurance claims

Basic management of day to day office administration

Ordering practice supplies

To Apply:

Please forward a cover letter addressing your previous experience relevant to the role and as outlined in the position description to springwoodphysio@bigpond.com by 9/4/21.

Thank you for your interest in our position. Due to the high response, applications will be reviewed as submitted and only successful applicants will be contacted.