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Customer Care Manager Sa

KinCare - Adelaide, SA

Voluntary, Charity & Social Work
Source: uWorkin


Full Job Description
Job no: 497575
Work type: Full-Time Permanent
Location: SA - All
Categories: Case Manager, Management

Customer Care Manager

We are seeking two highly motivated, experienced Case Managers to oversee a portfolio of customers based in Adelaide. Be part of a high performing team!

Do work that matters - make a difference in the lives of Elderly Australians

Permanent full time position within a growing company

Get work life balance - no weekends or night shifts

We have a rewarding opportunity for two experienced Case Managers to oversee a portfolio of home care package (HCP) customers based in Adelaide.

You will be inspired by making a positive difference to the lives of our customers, conducting in-home assessments to identify their needs and developing tailored care solutions to enhance their quality of life.

Work with flexibility and autonomy, dividing your time on the road visiting our customers and networking with relevant community stakeholders, and liaising with our internal teams and ensure the smooth delivery of care services.

Skills and Experience required:
Previous experience in case management and working in a community setting preferable

Knowledge of the Community, Disability or Aged Care system and care packages desirable

Excellent ability to connect and build rapport with multiple stakeholders

Team-oriented with an open and collaborative work style

High attention to detail and focused on achieving positive client outcomes

Resilient and able to work effectively under pressure

Empathetic, understanding and passionate about caring for people

Advanced computer skills

National Registration with Australian Health Practitioner Regulation Agency (AHPRA) desirable but not essential

Doing work that matters - making a real difference in the lives of Elderly Australians

Challenge and variety working with multiple stakeholders and solving complex problems

Working in a flexible and supportive team environment within a hybrid home and office arrangement

Frequent community engagement

Inspired & supportive leadership , have flexibility and autonomy in your day to day

Competitive package including a car allowance

Permanent full-time position

To be considered for this role, you will preferably have a qualification in health and/or community services with strong previous case management experience.

To apply, please click on the Apply button and complete the application process. Our roles are subject to mandatory pre-employment checks and you will require a valid driver’s licence.

Further information about KinCare can be obtained by visiting: www.kincare.com.au

Advertised: 24 Mar 2021 Cen. Australia Daylight Time
Applications close: 20 Apr 2021 Cen. Australia Standard Time

Adelaide, SA

Voluntary, Charity & Social Work


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