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Client Service / Medical Booking Officer

Direct Health Solutions - North Sydney, NSW

Customer Service & Call Centre
Source: uWorkin


We have an exciting opportunity in our offices in North Sydney for a talented and tech savvy Client Services Representative.

Working in a great friendly team environment in Australia's leading Corporate Telehealth company, your role will involve assisting with the Telehealth team, management of client service requests and booking medical appointments for our clients across our existing medical network.

It is a fast paced role with a high level of client and provider interaction. Excellent phone manner and spoken English are a must.

You will need excellent verbal and written communication skills to liaise with both internal and external stakeholders. As well as strong IT skills and the ability to learn new systems quickly you will also require strong organisation, planning and follow through skills to succeed in the role.

Role functions

  • Responding to client service inquiries regarding our systems and calls made through our contact centre
  • Booking medical appointments for our clients
  • Booking Pre-Employment Medical Assessments for our clients
  • General office support

We are hoping to fill this position immediately so please don't hesitate to apply!

We have a Full-Time Mon-Fri role role available for immediate start.

Job Type: Permanent

Salary: $25.00 per hour


  • 8 hour shift

Work Eligibility:

  • Permitted to work permanently with no restriction on hours (e.g. citizen, permanent resident) (Preferred)

COVID-19 Precaution(s):

  • Social distancing guidelines in place
  • Sanitising, disinfecting or cleaning procedures in place

North Sydney, NSW

Customer Service & Call Centre


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