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X2 Options Advisors

Avivo - Osborne Park, WA

Health, Medical & Pharmaceutical
Source: uWorkin


  • x2 Options Advisor Positions
  • Permanent, Full Time positions
  • $78,965 plus super, salary packaging 
  • Flexible Working Arrangements
  • The Options Advisor role welcomes and facilitates customer access and entry to Avivo’s supports and services. They develop an understanding of the customer’s needs and goals and connect them to the appropriate Avivo Team.

    For further information, please see the attached Position Description.

    Key responsibilities include:

    • Develop and maintain relationships with referrers. Respond to referrals through portals, telephone calls and emails across all funders.
    • Working within funder requirements to determine customers’ needs and goals and match to appropriate Teams.
    • Follow Avivo processes for customer registration, building customer records, budgets and reports.
    • Working closely with Area Teams and Business Streams within the regions and providing training and updates on systems and funding as required.
    • Working within a supportive team of Options Advisors across Avivo

    To be considered for this role you'll need:

    • Ability to communicate effectively across Avivo and with external stakeholders assisting them to understand Avivo’s ways of working.
    • Knowledge and understanding of disability, aged care and mental health sectors’, funding, standards and program requirements. Ability to communicate and share this knowledge with others.
    • Excellent interpersonal communication, literacy, financial and reporting skills.
    • Strong IT skills including ability to use portals and systems
    • Previous experience in Community Services preferred
    • Minimum Cert 4 in Disability, Aged Care and Mental Health preferred

    We're offering:

    • A salary starting from $78,965 per annum plus super
    • Option to Salary Package up to $18,550
    • Flexible working conditions
    • Convenient office locations – Osborne Park/Jandakot/your house!

    About us:

    Avivo is a leading community services organisation in Western Australia. We work closely with people and families who need individualised support services due to disability, ageing or mental illness.

    With over 1,200 employees, our people are our greatest asset, and our ability to provide great services to our customers depends on how well we support our colleagues to do great work. If you're ready to play an integral role and deliver results that help make a real difference, we want to hear from you.

    To apply, you must attach an updated resume and a cover letter as one document.

    You may be asked to complete a short 5 minute video answering a few questions.

    Closing date for applications is 28th February 2021.

    Last but not certainly not least, we value a diverse workforce with different life experiences, skills and backgrounds including people with disability, Aboriginal and Torres Strait Islander people, LGBTQIA+ and people from all cultural and linguistic backgrounds.

    Making an appointment to this position is subject to a satisfactory National Police Clearance.

Osborne Park, WA

Health, Medical & Pharmaceutical


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