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Clinical Informatics Officer Rmh - Mental Health / Outpatients

Melbourne Health - Melbourne, VIC

Health, Medical & Pharmaceutical
Source: uWorkin


Clinical Informatics Officer - Mental Health/Outpatients

  • Deliver and optimise the ongoing EMR training program

  • Work with a designated portfolio to help deliver safe, timely and effective care

  • Full Time, ongoing opportunity based at the RMH City Campus

The Royal Melbourne Hospital

As one of the largest health services in Victoria, and a team of more than 10,000 strong, we provide a comprehensive range of specialist medical, surgical, and mental health services; as well as rehabilitation, aged care, outpatient and community programs. We are a designated state-wide provider for services including trauma, and we lead centres of excellence for tertiary services in several key specialties including neurosciences, nephrology, oncology, cardiology and virtual health.

Surrounded by a Parkville Precinct of brilliant thinkers, we collaborate to set new benchmarks in health excellence – benchmarks that impact across the globe. While the work we do takes us in inspiring new directions; caring for each other, our patients and consumers is as essential to who we are, as any scientific breakthrough we make. We put people first - leading with kindness and working together, we excel as one Royal Melbourne Hospital.

Your new team

  • Join our EMR team working in Mental Health/Outpatients

  • Work closely with staff from within your allocated portfolio of to deliver the RMH EMR optimisation plan

  • work with the RMH EMR team, RMH subject matter experts and Parkville EMR team to identify design, build (if applicable), and test EMR improvements.

Your success in this role, will be in your ability to

  • Work collaboratively with the Royal Melbourne Hospital EMR team and Parkville EMR team to deliver end user training

  • Review and analyse EMR workflows and to support the delivery of the RMH EMR optimisation plan

  • Be responsible for delivering and optimising EMR training for new starters from multiple disciplines including onboarding education for large staff cohorts

  • Respond to adhoc training requirements and delivering education to support upgrades and the introduction of additional EMR functionality.

  • Review and analyse EMR workflows to support RMH end users with a focus on delivering safe, timely and effective care.

Your Contribution

  • Tertiary qualifications in a related field

  • All clinical professionals must meet credentialing requirements

  • A sound understanding of EMR functionality to support clinical workflows

  • Demonstrated knowledge of the Epic EMR environments and implementation process

  • Experience working in a tertiary hospital, healthcare operations or software deployment in healthcare

  • A good operational knowledge of a hospital department or area including relevant policies and procedures

  • Previous experience in developing and delivering training curriculum

  • Ability to confidently present to small or large groups

  • Ability to effectively engage participants in training sessions

  • Demonstrated ability to engage and build strong relationships

  • Demonstrated commitment to lead and contribute as part of a team

  • Aptitude to learn quickly and apply knowledge across different contexts

  • Strong influencing and stakeholder management skills

  • Good organisation and time management skills

  • Excellent attention to detail

  • Experience in continuous improvement

  • Ability to work autonomously

  • Adaptability and resilience

Our Commitment to you

Here at The RMH we strive for excellence with a strong purpose that defines the work we do for our community – Advancing health for everyone, every day. This is the Melbourne Way.

We believe our success comes from our people. We’re committed to the RMH being a great place to work and a great place to receive care. We have made a long-term commitment to strengthen our organisational culture through leadership, education and empowering our staff to Speak Up for themselves and each other.

This is a role where your passion and expertise can come together to create a truly defining career opportunity. It is a unique opportunity to help us transform the future of the RMH and ultimately ensure we continue to deliver world class healthcare.

The RMH stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community. Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities and identities to apply to our vacancies, and will consider adjustments to support such applications.


For a confidential discussion please connect via the details below.

All appointments are made subject to a satisfactory Criminal History Record Check and a Working with Children Check. Successful applicants will be required to provide evidence of an immunisation assessment prior to commencement.

Melbourne, VIC

Health, Medical & Pharmaceutical


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