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Internal Quality Assessor

Bupa - Melbourne, VIC

Health, Medical & Pharmaceutical
Source: uWorkin


Job Description

About Bupa Aged Care Australia

Bupa Aged Care Australia is the largest private residential aged care provider in Australia with over 9,000 employees providing care and services to 6,500 residents across 60+ homes. At Bupa we focus on a person first approach that ensures our residents and their families are at the centre of everything we do and that we deliver our purpose of ensuring longer, healthier, happier lives.

About The Role

As an Internal Quality Assessor, you will ensure key compliance risks and requirements are being managed for each care home. You will be required to build strong and trusting relationships with the Risk and Compliance team as well as external risk business contacts. You will need to be able to work independently to manage the internal audit program for your homes.

You will need to be flexible with travel, as you will be required to visit our care homes across the state.


  • Conduct a program of audits to ensure all aspects of service delivery meet the relevant standards
  • Identify and report and areas of risk through audits
  • Clearly express supporting evidence in writing
  • Present ideas effectively in individual and group settings
  • Work to agreed priorities, outcomes and time constraints to achieve these goals
  • Assist care homes to deliver on items on their improvement plan and actions raised following the audits in collaboration with local staff
  • Identify opportunities of best practice and share this information to the wider group
  • Keep abreast of the current developments in the ever-changing face of aged care
  • Liaise with key stakeholders – ie. Regional and General Managers, Clinical and Quality Consultants

Skills And Experience
  • A minimum of 4 years auditing experience
  • Previous experience auditing within the aged care industry
  • An understanding of Resident Rights, Aged Care Accreditation Standards and Outcomes
  • Registered or Enrolled nurse, preferred but not essential
  • The ability to travel across the state to care homes, as this is part of the role
  • Well organised, self-sufficient and able to work autonomously

This is a supportive and collaborative team, with the manager based in Melbourne. In this team, employees are provided with open communication and the continuous support to assist with their day to day tasks.

  • Work flexibility - from a care home, the head office or from home
  • Generous leave provisions including 12 weeks paid parental leave
  • Generous discounts on health, travel, home, car, landlords and pet insurance
  • 35% discount on frames, lenses, sunglasses and accessories at Bupa Optical stores
  • 10% discount at Bupa Dental clinics
  • Health and wellness initiatives and discounts through Bupa SMILE program
  • Discounts at Apple and Samsung
  • Workplace giving and Bupa fund matching
  • Continual learning opportunities and more thorough online and face to face training

How To Apply

Please click Apply to be taken to our online application process. Please note that as part of your application you will also be asked to complete a number of pre-employment checks including Criminal History.

IMPORTANT: As of 1st May 2020, all aged care workers and visitors must be vaccinated against seasonal influenza in order to enter an aged care facility – as such all successful applicants will be required to provide proof of vaccination prior to commencement.

‘Our people reflect the diversity of our community. At Bupa, your wellbeing, identity and own story is respected and valued.

Find purpose in your career at Bupa’.

Time Type

Full time
Job Posting End Date
11 Mar 2021

Melbourne, VIC

Health, Medical & Pharmaceutical


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